Business Support Officer

**Details**:
**Reference number**:

- 275961**Salary**:

- £24,091 - £28,195**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Porton Down, Salisbury, SP4 0JG with hybrid workingAbout the job

**Job summary**:
The UKHSA Health Protection Operations Group delivers responsive and effective operational health protection services in order to secure the nation’s health from infectious diseases as well as environmental, chemical, and radiological threats.

Within this Group, the Directorate of Emergency Preparedness, Resilience and Response (EPRR) works to ensure:

- Preparedness - situational awareness to enable effective assessment of public health risks; cross-agency EPRR training and exercising;
- Resilience - resilient systems, processes and people through strategic planning, capacity management, continuity and contingency planning;
- Response - coherence and coordination of incident response and recovery operations from the National Response Centre networked with Regional Response Centres and regional, national and international partners.

The post holder will be responsible for providing a comprehensive, efficient and confidential administrative service in support of the Directorate. In addition, the post holder will be responsible for assisting with the collation of data, and supporting the production of reports. The post holder will contribute to the broader administrative support arrangements for the Directorate of Emergency Preparedness, Resilience and Response.

***UKHSA is currently offering hybrid working for its employees - this means that whilst the role will be based at the UKHSA Porton Down office, there will be opportunities for an element of working from home. The balance between home and workplace working is to be agreed with the line manager, determined primarily by business need and in line with departmental policy. Currently this requires working from an allocated UKHSA base location for 40% of your contracted time as a minimum.

Some business travel may be required to other UKHSA offices.

Please be aware that this role can only be worked in the UK and not overseas.

**Job description**:

- Provide comprehensive administrative support to teams, this will include delegated lead responsibility for certain corporate function processes
- Lead and act as a central coordinating point of contact for a range of business administration activities. For example, supporting recruitment and financial reporting, providing project support, maintaining staff records, Health and Safety administration, collating information and submitting returns on behalf of the team as required
- Communicate and engage effectively with a range of people, including internal and external staff and stakeholders. This will include dealing with stakeholder communications promptly and courteously, referring to the relevant lead where appropriate. This may include the management of shared mailboxes
- Responsible for the organisation of meetings and events and production of reports, papers, minutes and updating action logs as required. This will include providing secretariat support to teams and other internal meetings and networks as required
- Support the development of systems and procedures where necessary to ensure efficiency, quality and cost effectiveness across the function
- To utilise the MaPS system to order, receive/return goods, deal with queries and support colleagues to utilise the MaPS system
- To organise travel, conference bookings and accommodation arrangements including costing and selecting the best option based on agreed budgetary constraints and in accordance with UKHSA policy
- Participate in relevant internal working groups/projects, services and initiatives across the organisation representing the Team, Directorate or Group
- Contribute to effective information management and assist with the timely dissemination and/or collation of information/returns, in line with information governance and records management policies and practices
- Responsible for organising and controlling own workload ensuring deadlines are observed and duties performed efficiently
- Provide cover as directed by line manager for other members of the team in their absence and assist with their workloads as necessary
- Be a visible, positive and competent role model and motivator, and provide training, advice and support in own area of responsibility
- To fulfil an operational role within UKHSA’s National Response Centre in the event of a national incident

**Person specification**:
**Essential**
- Educated to a Level 3 qualification and/or relevant experience working at a similar level
- Significant administrative/secretarial experience including developing, implementing, and maintai