Part Time Telesales and Sales Support
5 days ago
As one of Scotland's leading foodservice wholesalers delivering ambient, chilled, and frozen goods all over Scotland we pride ourselves in supplying a wide range of high-quality products for all types of caterers. Your duties and responsibilities include, but are not restricted to the following areas of business.
- Call Customers for a schedule for their weekly orders
- Build strong relationships with customers who use the out of hours service, providing an excellent customer service experience at every opportunity, through timely responsiveness, courteousness, and proactive problem solving
- Complaints management, ensure that any customer complaints are responded to in a timely manner and corrective actions are taken to minimize disruption/ impact. Review the issue raised and identify solutions to mitigate reoccurrence.
- Printing picking sheets for back-shift.
- Check all paperwork returned from the warehouse team to ensure that it is completed accurately and all present.
- Answering incoming calls and support the telesales team when required
- Filing of paperwork
- Any other additional tasks or administrative duties, as and when a request by management
- Maintain high standards of Health & Safety, hygiene, and security in the workplace at all times
**Hours**
1pm to 6pm Mon-Thur
**Job Type**: Part-time
**Salary**: From £10.50 per hour
**Experience**:
- Telesales: 1 year (preferred)
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