Front of House Receptionist

3 days ago


Manchester, United Kingdom Parkfield Dental Practice Full time

Our ongoing popularity and growth mean we need an additional full-time member.

We require a front of house with exceptional customer service and interpersonal skills at our friendly Didsbury-based dental practice.

Overall role
- To deliver the kind of welcome our patients and team expect, in line with brand standards and legal requirements
- To ensure the reception operation runs smoothly and efficiently in line with the business vision and overall strategy
- To assist the business to grow and attract new customers by converting opportunities and participating in marketing campaigns in line with planned growth objectives
- To act as a champion and a positive point of contact for everyone in the business

Essential skills and experience
- A caring and sympathetic nature
- Exceptional communication skills (written, verbal, phone) - the ability to liaise between patients and other dental care professionals
- A smart appearance and professional attitude
- A good work ethic and high standards
- An ability to work under pressure
- Possesses initiative and a willingness to take responsibility
- A positive, team player
- Working hours Monday - Friday 8.00 am - 5.00 pm

**Our offer to you**:

- A competitive salary and the opportunity to increase this through training, development.
- Company bonus scheme awarded quarterly
- Fully funded professional indemnity, paid GDC, CPD and advanced training courses depending on practice needs (radiology, phlebotomy etc)
- Working alongside very highly trained clinicians
- Supported by a treatment coordinator and lead receptionist
- Progression and development
- Contributory pension scheme
- Modern surgeries and dental software system
- Uniform provided
- Offsite parking provided
- Fabulous work culture and team ethos

Pay: £11.80-£12.00 per hour

Additional pay:

- Bonus scheme

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person


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