Hire Desk Controller

3 days ago


Hatfield, United Kingdom Summit platforms Full time

**About us**

Summit Platforms is a national provider of powered access and telescopic handler hire, as well as machine sales, contract hire and associated training. We are dedicated to providing the latest in modern equipment accompanied with the highest levels of customer service.

Summit Platforms has grown rapidly since it was founded in 2014 and now operates one of the largest and youngest fleets in the UK. Every Summit Platforms depot has a locally based hire desk team to look after all of your requirements, using their extensive knowledge of the industry and the local area they serve.

**Role Description**

We are seeking a full-time Hire Controller to work on-site at our London West (Welham Green) depot. As a Hire Controller, you will play a vital role in ensuring the smooth and efficient operation of our equipment hire services. Day-to-day tasks include managing the hire desk, processing orders, preparing quotations, coordinating deliveries and collections, and liaising with customers to provide the highest level of service.

**Qualifications**
- Excellent verbal and written communication skills
- Organized and able to work in a fast-paced team environment
- Strong attention to detail and sense of urgency
- Customer service experience preferred
- Computer literacy, including Microsoft Office and CRM systems
- Willingness to learn about products and services offered by Summit Platforms

**Benefits**:

- Company pension
- Health & wellbeing programme
- Life insurance
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person



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