Burghley Customer

**Overall Objectives**:To provide a friendly catering service, performing a variety of manual tasks associated with food production and service in Burghley House. **Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages**. Cleaning and sanitising work areas, utensils and equipment. Cleaning service and seating areas. Describing menu items and suggesting products to customers.

**Specific Responsibilities**:

- To assist in the preparation of food and snacks.
- To keep the kitchen and restaurant areas in a clean and tidy state at all times.
- To provide a friendly, efficient and hygienic service to all customers.
**Client Service**:

- To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
- To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
- To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items sold through out catering areas and to keep areas and service counters clean and fully stocked.
**People**
- To treat your team members at location as you would expect to be treated.
- To co-operate with all team members and undertake duties in the kitchen / service areas as requested to ensure an efficient and effective service is delivered at all times.
**Health & Safety, Food Safety, the Environment**
- To attend food safety, health and safety and environmental training courses as required.
- To rigorously follow the unit cleaning schedules.
**Additional Responsibilities**
- To attend all location meetings as required.
- To show commitment to company values in all aspects of your role.
- To act as a positive ambassador for the business.
- To attend to any reasonable request made by the client or Absolute Taste Management.
Reference ID: FOH Staff

**Job Types**: Full-time, Contract

**Salary**: £6.91-£8.75 per hour

COVID-19 considerations:
We have all staff take 2 lateral flow tests per week. Staff working in close proximity to other staff and customers are encouraged to wear masks.

**Job Types**: Full-time, Zero hours

**Salary**: £7.50-£8.91 per hour

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Employee discount
- Flexible schedule
- On-site parking
Schedule:

- Day shift