Payroll Client Services Specialist

2 days ago

East of England, United Kingdom Remote Technology, Inc. Full time

**About Remote**
**All of our positions are fully remote. You do not have to relocate to join us**
**What this job can offer you**
- Act as a primary point of contact for all questions or issues related to employees payroll runs.
- Provide companies and employees support on all Payroll related questions and address their potential issues.
- Collaborate closely with Customer experience, Payroll Operations, Benefits, Tax and Finance teams to provide best in-class support to our clients and ensure answers are provided within strict SLAs.
- Manages existing relationships with payroll, accounting and benefits service providers.
- Developing and maintaining up-to-date knowledge, documentation and FAQs on Payroll.

**What you bring**
- Payroll management experience, advanced knowledge in one or more countries is a plus
- Knowledge of payroll best practices.
- Experience in a customer-facing role.
- Problem-solving abilities with great communications skills.
- Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
- Is a productivity geek and will constantly think of ways to improve and speed up their work.
- You write and speak fluent English.

**Practicals**
- **You'll report to**: Manager, Payroll Client Services
- **Team**: Payroll & Benefits Client Services
- **Location**: Anywhere in the World
- **Start date**: As soon as possible

**Remote Compensation Philosophy**
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
**Benefits**
**How you’ll plan your day (and life)**
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your **life-work balance** is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
**Application process**
- Interview with recruiter
- Interview with future manager
- Interview with Manager, Payroll Client Services
- Interview with Manager, Payroll & Benefit Client Services

**How to apply**
Please fill out the form below and upload your CV with a PDF format.
See how to convert your CV to PDF here.
If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

LI-DNP

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