Business Support Officer

8 hours ago

Sheffield, United Kingdom Social Work England Full time

**The Role**

Are you a highly organised individual who thrives in a fast-paced, purpose-driven environment? Do you want to be part of a team that plays a vital role in upholding professional standards and safeguarding the public?

Join our Fitness to Practise team as a Business Support Officer This team investigates and resolves concerns about social workers’ ability to practise safely and effectively. In this role you’ll provide essential support that helps make our work happen.

Social Work England are the specialist regulator for social work in England, focused on enabling positive change in social work. Every day, social workers support millions of people to improve their chances in life. We are taking a new approach to regulating social workers in their vital roles. We believe in the power of collaboration and share a common goal with those we regulate - to protect the public, enable positive change and ultimately improve people’s lives.

**About the Role**

As a Business Support Officer, you’ll be at the heart of our regulatory operations, helping us to ensure social workers practise safely and effectively. You’ll:

- Manage shared mailboxes, systems and workflow tools to provide timely legal instructions.
- Provide administrative support for quality assurance processes, such as our decision review groups. This could include taking minutes, managing invitations and sharing documents.
- Collate and share learning across the team from quality-related sources, contributing to our continuous improvement.
- Draft clear, tailored responses to internal and external enquiries.
- Liaise with both internal and external stakeholders and support at meetings.
- Coordinate performance and quality reporting activities.
- Assist with conferences, training events and travel arrangements.

**About You**

At Social Work England, our values are at the heart of everything we do. They shape how we work, how we make decisions, and how we support each other. We are Fearless, Independent, Ambitious, act with Integrity, and are Collaborative and Transparent. We’re looking for colleagues live these values in their day-to-day work.

In addition, for this position we are looking for:

- Experience in a similar administrative role (desirable).
- Great initiative and problem-solving skills.
- Excellent interpersonal skills and stakeholder engagement.
- Ability to manage a varied workload and meet deadlines.
- A collaborative mindset and team spirit.
- High attention to detail and strong written communication.
- Confidence handling sensitive and confidential information.
- Proficiency in MS Office (Word, Excel, PowerPoint) and a commitment to inclusion.
- A demonstrable commitment to equality, inclusion and diversity.

**Job Types**: Full-time, Permanent

Pay: From £25,921.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Flexitime
- Sick pay
- Work from home

Work Location: Hybrid remote in Sheffield S3 8JY

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