Syp - Performance & Support Assistant

Location 1- Robert Dyson House, Rotherham, Wath Upon Dearne
- Salary 1- £23,121 - £24,921 per annum
- Type of Contract 1- Temporary
- Job Advert 1
- **Role**:Performance & Support Assistant

**Department**:People & Organisational Development

**Location**:Robert Dyson House. Wath upon Dearne***

**Salary**:£23,121 - £24,921 (Band B) per annum

**Hours**:37 hours per week

**Contract Type**:Temporary - 18 months

**Details about the role**:
As a Performance and Support Assistant you will be responsible for supporting the effective operation of the People and Organisational Development (POD) department by providing administrative, business, and logístical support. This role is critical in supporting the teams that develop and maintain the culture, skills and competencies needed to provide an outstanding service to the public.

**What the role will be responsible for**:

- Administrate the support processes and functions required to operate POD including requisitions/ purchase order processes, Organisational Development and Learning (ODL) delivery planning, student support and maintenance of records using relevant systems.
- Act as first point of contact for enquiries about learning or business support functions.
- Provide assistance to training deliverers ensuring smooth delivery of programmes, including IT and classroom/ venue set up.
- Manage data quality, ensuring data is accurate and recorded appropriately and where relevant according to required policy/ standards.
- Co-ordinate and monitor learner activity across all delivery sites.
- Manage on-line service desks and provide administrative support for on-line systems.
- Ensure administrative and business support processes are high quality and efficient, identifying where improvements are required.
- Support ODL colleagues in keeping learning materials and resources up to date.
- Support learners in accessing learning and development resources and activities - proactively promoting available development.
- Identify risks/ issues to learning and development delivery and/ or quality so that they can be dealt with as quickly as possible.
- Provide support to Corporate and POD Boards/ meetings, drafting agendas and taking minutes.

**Skills and experience**:

- Able to use relevant systems to manage People Operational Development (POD) business processes.
- Able to support the planning of Operational Development Learning activity and resources, using relevant IT systems and digital platforms.
- Able to work with stakeholders through effective communication that enables their support needs to be met.
- Able to identify opportunities for quality and/ or efficiency improvements through review and implementation of administrative/ business support processes.
- Experience in an administrative/ business support role.

For further information relating to the role and tasks of this position, please refer to the attached role profile.

**What we offer**:
We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

- A highly competitive salary and access to a generous pension scheme
- Generous annual leave allowance
- A wide range of family friendly policies including enhanced maternity, paternity, and adoption leave.
- Flexible working arrangements including flexitime and hybrid working.
- A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust
- Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police
- Employee Assistant Programme (accessible 24/7) offering confidential support and advice.
- Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme.
- Committed to embedding sustainability: Force sustainability strategy - SYP (southyorkshire.police.uk)
- Membership to the Sports and Social Club
- Access to a wide range of staff support groups and networks

**Eligibility**:
**Appearance & Standards**:
SYP is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff, and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process.

**South Yorkshire Police’s Key Values**:
Please find attached information sheet on South Yorkshire Police’s Key Values. The force has a particular focus on three areas, Fairness, Integrity, and Trust. Under each of these three headings there are key behaviours we expect all employees to adhere to.

**Smarter ways of Working**:
South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables SYP to pro