Team Support Officer

2 weeks ago

Dagenham, United Kingdom NCR Atleos Full time

**Join a Global Leader in Financial Technology - Become a Team Support Officer at NCR Atleos**

Location**:Dagenham Branch**
Salary**:£36,860.39 per annum + Overtime & Bonus Opportunities**
Hours**:48-hour week | 4 days on, 3 days off | Paid lunch breaks**

**Why NCR Atleos?**

At NCR Atleos, we’re not just a company, we’re a global force driving innovation in financial access. With 20,000+ employees across the globe, we empower financial institutions and retailers to operate smarter, faster, and more securely. Headquartered in Atlanta, we’re proud to be shaping the future of self-service banking and retail technology.

**What You’ll Do as a Team Support Officer**

As a key member of our Branch Management Team, you’ll be the operational heartbeat of our Dagenham Branch. You’ll support everything from staffing and security to vehicle management and customer liaison, ensuring smooth, safe, and efficient operations every day.

**Your impact will include**:

- Supporting frontline operations and Cash-In-Transit (CIT) duties
- Managing stock, equipment, PPE, and vehicle logistics
- Ensuring compliance with health & safety and audit standards
- Assisting with HR tasks, training, and performance tracking
- Producing reports and analysing branch performance data
- Deputising for the Team Leader when required
- Championing our core values: Accountability, Innovation, and Collaboration

**What You Bring**
- **A full UK manual driving licence**:

- **SIA CIT licence (**_**desirable, but we’ll fund your training if needed**_**)**:

- Experience in supervision, training, or customer service
- Knowledge of the cash-in-transit industry is a plus but not essential
- IT literacy and confidence in using Microsoft Office
- A proactive, can-do attitude and strong interpersonal skills

**What We Offer You**
- **£36,860.39 + paid overtime + company bonus scheme**:

- 48-hour contract with structured shifts and paid breaks
- **26 days annual leave + 8 public holidays**:

- **Enhanced maternity pay (up to 19 weeks full pay)**:

- **Enhanced paternity pay (up to 2 weeks full pay)**:

- Private medical cover (75% employer-funded)
- EV car scheme, cycle to work, dental & health plans
- Employee Assistance Programme with 24/7 support
- Retail discounts across top brands and services
- Career progression and fully funded training
- **Uniform & PPE provided**

**Important to Know**

**Equal Opportunities**

At NCR Atleos, we celebrate diversity and are committed to creating an inclusive environment for all employees. We hire based on talent, potential, and performance regardless of background.

**Statement to Third Party Agencies**

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

**Ready to take the next step in your career with a global leader?**

**Job Types**: Full-time, Permanent

Pay: £36,860.39 per year

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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