Receptionist

2 weeks ago

StokeonTrent, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

**JOB TITLE: Receptionist**

**BAND: 2**

**HOURS: 16 hours per week, proposed 2 days per week 08:00 - 17:00**

**DEPARTMENT: Estates and Facilities**

**LOCATION: Meir Primary Care Centre, Weston Road, Stoke-On-Trent, Staffordshire, ST3 6AB**

**REPORTS TO: Facilities Co-ordinator**

**ACCOUNTABLE TO: Co-ordination Manager**

**JOB PURPOSE**

The post holder will contribute towards a confidential and efficient reception and administration service communicating with clients and visitors to the site in person, as well as over the telephone.

The post holder will be expected to be able to follow instructions, prioritise their work and demonstrate initiative in order to fulfil the requirements of the post.

The role of the receptionist provides an invaluable service to our premise supporting all clinical and non-clinical teams to include taking messages, booking appointments, meet and greet service and ensuring a safe working environment.

**PERSON SPECIFICATION**

**QUALIFICATIONS & TRAINING**
- IT skills to RSA 2 level
- Educated to NVQ 2 level in office procedures(or working towards) or equivalent experience
- Good communication skills

**EXPERIENCE**
- Previous administrative and clerical experience
- Word processing and data inputting experience
- Ability to liaise at all levels
- Customer interface experience
- Problem solving experience
- Computer literate

**SKILLS, KNOWLEDGE & ABILITIES**
- An effective written and oral communicator
- Excellent telephone manner
- Enthusiastic, flexible, polite, confident and able to use initiative and work under pressure
- Excellent organisational skill
- Flexible hours of work to ensure continuity of reception function
- Flexible working to ensure continuity during periods of absence
- Ability to work within a team
- Ability to work without supervision
- Ability to focus on a range of issues at any one time.

**Job Types**: Part-time, Permanent

Pay: £24,465.00 per year

Expected hours: 16 per week

**Benefits**:

- Company pension
- Employee discount
- Health & wellbeing programme
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Stoke-on-Trent ST3 6AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- NHS: 1 year (preferred)

Licence/Certification:

- IT skills to RSA 2 level (required)
- NVQ Level 2 (required)

Work Location: In person

Application deadline: 29/07/2025
Reference ID: 301-BK-25-7338741 | Trac ID: 7338741

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