Receptionist

3 days ago


Bournemouth, United Kingdom PDSA Full time

**Pets and people at the heart of what we do.**

**About the Role**:
We are looking for a Receptionist who will deliver an excellent standard of customer service by communicating sympathetically and courteously with our PDSA clients.

Working on the hospital’s busy reception, our Receptionists are responsible for processing clients who attend the hospital, answering telephone enquiries, encouraging financial contributions from clients and maintaining PDSA paperwork.

Working as part of a team, we sometimes require our Receptionists to cover some weekends and team members’ absences.

The rota pattern would be:
Monday 08:30 - 13:30

Tuesday 08:30 - 13:30

Wednesday 08:30 - 13:30

Thursday OFF

Friday 08:30 - 13:30

Saturdays 09:00 - 12:00 - 1 Saturday in 4

Total hours 20.75 average per week

**About You**:
The full-time equivalent for this role is 35 hours.

**About PDSA**:
As the UK’s leading veterinary charity, with 48 Pet Hospitals, we strive to improve pets’ lives - through prevention, education and treatment. Every year our dedicated vet teams carry out 2.7 million treatments on 470,000 pets. Our national network of around 120 high street shops help us to provide these treatments through selling both donated and new goods.

We believe that we work better together, so everyone from our vets, volunteers, shop teams and to our office support colleagues - we are driven in our dedication and passionate about pets. Join us and help improve the lives of every pet.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.

We are proud to be one of the Sunday Times 100 Best Not-For-Profit Organisations. Our fantastic people have a genuine affinity with our cause which empowers them to make a positive difference to the world we live in every single day Join the team and find out what it’s like to be in the Top 100


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