Clinic Administrator

**Clinic Administrator - ZW Clinics, Kirkby Lonsdale**

**Hours**: Monday to Friday, 08:45am - 5:30pm
**Salary**: £26,000 - £32,000 per year (dependent on experience)

**Job Type**: Full-time, Permanent / Part time
**Location**: In-person

**Looking for a rewarding role in a modern healthcare setting where no two days are the same?**

We’re looking for a friendly and organised Clinic Administrator to join our growing team in our newly refurbished Kirkby Lonsdale clinic.

1. **ZW Clinics isn’t your average podiatry clinic** - we’re renowned for our outstanding patient outcomes, helping people get out of pain and back to doing what they love. Our founder, Zoë Wilson, has built a stellar reputation in the profession, and patients regularly travel from across the UK to benefit from our specialist expertise. From advanced biomechanics to custom 3D orthotics, we combine clinical excellence with genuine care.

2. **You’ll be a key part of a close-knit, passionate team who** genuinely care about our patients and each other. We celebrate small wins, support each other through challenges, and are proud of the work we do.

3. **This is a varied and fulfilling role** where you’ll play a vital part in helping people move better and live pain-free, while ensuring the clinic runs smoothly day-to-day.

4. **This is an ever-evolving role** - we’re constantly looking to enhance our services and improve how we support our patients. You’ll have a key part to play in shaping how we do things, contributing ideas, supporting new projects, and helping the clinic grow and adapt. It’s a great opportunity if you enjoy variety, taking initiative, and being part of something that’s always moving forward.

If you enjoy variety, thrive in a busy environment, and love helping people, we’d love to hear from you.

**About the Role**

We’re looking for a friendly and organised Clinic Administrator to join our growing team at ZW Clinics in our newly refurbished Kirkby Lonsdale clinic.

You’ll be the first point of contact for our patients, playing a vital role in delivering excellent service and supporting our clinical team. If you enjoy variety, thrive in a busy environment, and love helping people

**What You’ll Be Doing**
- Welcoming patients in person and over the phone.
- Managing bookings, payments, and patient enquiries using our digital systems
- Creating and maintaining accurate patient records
- Writing referral letters and patient summaries
- Supporting clinicians with daily admin and scheduling
- Managing stock levels and ordering supplies
- Contributing to marketing content and patient communication
- Handling cash takings and daily reconciliation

**Additional Responsibilities**
- Processing supplier invoices and managing petty cash
- Booking travel and accommodation for the team
- Supporting building maintenance and practice upkeep
- Taking part in projects that improve patient experience and service delivery

**What We’re Looking For**
- Previous experience in administration or high-end customer service (healthcare, hospitality, retail, or corporate)
- Excellent communication skills, both verbal and written
- Friendly, calm, and confident under pressure
- Able to work with a team
- Able to multitask and manage time effectively
- Conscientious, proactive, and great with people
- Tech-savvy, with confidence using spreadsheets, booking systems, and project tools (not compulsory as training will be provided)
- Strong attention to detail and a positive, can-do attitude.

**Why Join ZW Clinics?**

ZW Clinics is a forward-thinking podiatry clinic helping people get back to doing what they love, pain-free. You’ll be part of a close-knit, friendly team in a supportive and caring environment. We’re on an exciting journey to grow our impact, and we want you to grow with us.

**Perks & Benefits**
- Free on-site parking.
- 23 days’ holiday plus bank holidays (pro rata).
- Free podiatry treatment and discounts for immediate family.
- Company pension scheme.
- Loyalty bonus.
- Supportive working culture with opportunities to learn and develop.

**Job Types**: Full-time, Part-time, Permanent

Pay: £26,000.00-£32,000.00 per year

Expected hours: 41.25 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 15/08/2025
Reference ID: ZW Clinics - Clinic Administrator - 25.07
Expected start date: 09/08/2025