Senior Customer Service Sales

2 weeks ago

Westerham, United Kingdom Jewsons Full time

We’re looking for a motivated and driven individual to join our team in **Jewson Brasted** as a **Senior Sales Advisor**

This role is working with **Jewson** as part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.

**Working Hours**: Monday-Friday 7:30am-5:00pm, every 2nd Saturday 8:00am-12:00pm

**Location**:Brasted
- **Is this role right for me?**_
- Experience working within a Builders Merchant would be extremely beneficial, but we are happy to provide training on product knowledge
- A strong sales focus with experience in a similar role
- A strong communicator with some leadership experience
- A passion for delivering great customer service
- **What will I be doing in the role?**_

Our **Senior Sales Advisors** are an important contributor to the team’s shared success, the overall performance of the business and the positive experiences of our customers. To support our team and customers effectively you will;
- Maximise customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products offering specific product advice
- Support the branch team to deliver success and suggest opportunities for continuous improvement
- Develop new customer accounts and lapsed accounts
- Build strong, effective relationships with customers and suppliers, managing feedback accordingly
- Ensure all customer orders are fulfilled in a timely fashion
- Follow plans to continuously improve customer experience
- Act as a keyholder and direct support to branch management and work closely with the area sales manager
- Understand local market issues and communicate to Manager to support sales growth plans
- Advise customers on trading terms and conditions and information in relation to customer accounts and credit levels
- **What will we offer you?**_

STARK Group are pleased to offer you:

- A competitive salary
- A discretionary bonus scheme
- Opportunities for career progression and development
- 31 days' holiday (including bank holidays), plus the option to buy or sell additional days
- A defined contribution pension scheme
- Great discounts across high street chains, online stores and holiday agents
- STARK Life Assurance Scheme
- Access to a leading health and wellbeing portal
- **Are Jewson and Stark inclusive employers?**_

At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.

The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

**We'd love to hear from you, hit apply And a member of our Internal Recruitment team will be in contact with you.**

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Reference ID: JR16710

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