Sales Co-ordinator

2 weeks ago


Birmingham, United Kingdom OneAdvanced Full time

Role Introduction:
What You Will Do:
**Client Engagement**

- Proactively reach out to strategic clients to secure Account Reviews and Quarterly Business Reviews
- Build rapport with key stakeholders to ensure ongoing engagement and responsiveness
- Ensure smooth coordination between clients and Account Directors/Managers

** Sales Activity Enablement**

- Drive calendar activity by scheduling business reviews to ramp up modernisation to One Advanced Legal and renewal
- Monitor and follow up on outstanding meeting actions to keep momentum high
- Collaborate with Account Directors/Managers to align meeting objectives and agendas with wider growth strategy

** Commercial Support**

- Maintain accurate and up-to-date CRM records (e.g., Salesforce)
- Share meeting agendas with customers and sales personnel, including digital content on graduations to One Advanced Legal
- Support the team in hitting key meeting activity and pipeline generation targets

What You Will Have:

- Proven experience in sales coordination, client-facing administration, or a related field
- Excellent telephone and written communication skills to engage senior stakeholders confidently
- Highly organised, persistent, and able to manage multiple requests at pace
- Familiarity with CRM tools (e.g., Salesforce, Gong) and diary management

** Desirable Qualifications**

- Background in Sales co-ordination or customer resolution
- Experience in SaaS or technology
- Experience working with strategic and key clients
- Track record of exceeding customer-focused metrics, including customer resolution, meeting bookings, and high customer satisfaction scores

What We Do For You:
**Wellbeing focused** - Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

- **Annual Leave** - 26 days of annual leave, plus public holidays and the ability to buy additional days
- **Employee Assistance Programme**- Free advice, support, and confidential counselling available 24/7 through Care First

** Personal Growth**:

- Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally

- **Development Programmes**- From Future Managers to Leadership Training, our development programmes help you get where you need to go
- **Performance Bonus**- Our Group-wide bonus scheme enables you to reap the rewards of your success
- **Online Learning Platform: SkillsHub** - Learning at your fingertips, anytime from anywhere. You can access our online library with relevant content for your career growth. We also offer a range of external training opportunities including apprenticeship.

** Financial wellbeing -** We understand as well as your mental wellbeing, your financial wellbeing is really important

- **Pension Scheme** - Our plan with Scottish Widows offers 5% matched contribution by the company
- **Income protection insurance**- Providing you with support and assistance when you need it most

** Recognition**- Highlighting and rewarding the great work our people do

- **Performance & Talent** - Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

** Making a Difference** - we provide opportunities to help our people make a difference to the causes they care about

- **MatchIt** - Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
- **Volunteering Time** - Our volunteering leave scheme allows you to use your time to help those who need it
- **Pennies from Heaven** - donate the pennies from your pay check to help make a difference without lifting a finger

Who We Are:

- OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to **power the world of work** and, as you can see, our software underpins some of the UK's most critical sectors.-
- We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.-
- To learn more about working at OneAdvanced please click here


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