Community Outreach Lead

**Do you have a passion for inclusion and community engagement, have excellent interpersonal skills and a desire to make a difference?**

Carers Support West Sussex provides services for and with unpaid carers who look after a relative or friend who could not manage without their support. Our teams provide tailored information, advice and support to help improve carers’ resilience and ensure they are supported to maintain their caring roles.

We are currently offering an exciting new role to reach out and connect with organisations across West Sussex to work collaboratively to reduce barriers that some carers from diverse backgrounds and underserved communities may face in accessing support.

You will have experience of working with diverse communities and knowledge of the challenges facing carers from diverse and underserved communities, with the ability to identify and address their individual and collective needs.

You will have excellent interpersonal skills, able to advocate for people, communicate clearly and with cultural sensitivity to a diverse audience of service users.

Your role will involve increasing a sense of connection to Carers Support among carers from diverse backgrounds and underserved communities through the development of volunteering and carer champion opportunities.

This is a 2-year fixed term contract within the Engagement and Volunteering Team. You will be predominantly working from home and will be readily able to travel across the county of West Sussex for meetings and engagement events.

**Interview Date 25 February 2025.**

**Job Role**:
**Purpose**
- Work collaboratively to reduce barriers that some carers from diverse backgrounds may face in accessing support. Including, but not limited to: Refugee & Asylum Seekers, Veterans, Gypsy & Travelers, Ethnically Diverse and LGBTQ+.
- Actively engage with local services, community organisations and professionals who support diverse communities, to build effective partnerships that promote awareness and support for unpaid family and friend carers.
- Co-design materials and engagement opportunities relevant to the diverse and underserved communities in West Sussex making sure our services are visible and accessible to individuals.
- Serve as an internal point of contact for our team, providing support and advice to colleagues who are working with carers from diverse communities.

**About You**
- A natural communicator.
- A strong commitment to equity, diversity, and inclusion practices.
- Excellent organisational, planning and time management skills and ability to make decisions
- Embraces teamwork and working collaboratively
- Confident, energetic and passionate about improving the wellbeing of others
- Work in a way consistent with the organisation’s culture and values

**Experience & Skills**
- Experience of working with diverse communities
- Able to work collaboratively, connect and build positive relationships
- Excellent interpersonal skills
- Ability to speak fluently in a language from the local community (e.g., Arabic, Farsi, French Creole, Hindi, Punjabi, Turkish, Urdu). Desirable but not essential
- Experience in delivering training to a range of professionals and local community groups.
- Able to work autonomously when required.
- Highly competent in use of IT
- Ability to readily travel, including rural locations and out of office hours.

**Employee Benefits**:

- Healthcare and Employee Assistance Programme with perks and discounts.
- Holidays 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
- Flexible hours available to help work around your commitments.
- Remote/Hybrid working with occasional visits to our offices or venues in West Sussex.
- Team of kind and caring colleagues.

**Before you keep reading**:
**Our Culture and Diversity**:
At Carers Support, we are building an **inclusive workplace** where **everyone can do their best work**and** be proud to belong**.

We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. **We recruit for potential, not perfection.**Everyone’s unique history has value and our doors are open to people at every meeting of race, religion or belief, different physical ability, age, nationality or citizenship, ethnic origin, marital, domestic or civil partnership status, sex, sexual orientation, family structure, and gender identity.

**We are focused**, putting carers at the heart of everything we do.

**We act together**, working with and for carers, the communities they live in and the people that can make a difference to them.

**We are leaders**, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.

**We are committed to behaviours that support**:
**Quality**- the highest practical level we can reach in outcomes, learning and behaviour

**Inclusivity**- respecting people