Patient Pathway Team Leader
1 week ago
Team Leader - Pod 5 We are in the process of searching for an exceptional Administration Team Leader with a background in leading a teams of people dedicated to dealing with complex administration. In particular we are recruiting Team Leader for the following areas; POD 5 - ENT, Maxillofacial, Restorative dentistry and Orthodontics We are looking for individuals who can successfully unite teams and can drive improvements through the effective coaching and development of our staff. NHS experience is essential. The team leader will oversee all administrative and clerical processes to enable a high quality, effective, patient focused service to be delivered. The post holder will ensure achievement of all performance targets including but not limited to: - Identify and manage the team's performance including work allocation - Lead, inspire and motivate the team to go over and above to keep the patients at the heart of everything they do - Manage change positively and promote continuous improvement by recommending changes that will improve results whilst retaining team spirit - Engagement with key stakeholders to ensure service delivery and escalate where any key performance indicators or service level agreements may be going off-track The Patient Pathway Team Leader will provide senior support and expert knowledge to the team of patient pathway coordinators within the Point of Delivery team (POD), as well as other administrative staff within the POD. The team leader will work with another team leader as a joint team to oversee all administrative and clerical process to enable a high quality, effective, patient focused service to be delivered. The post holder will ensure that standard operating procedures are followed, ensuring achievement of all performance targets. The team leader will be responsible for providing regular updates on performance and the escalation of issues which hinder the delivery of a smooth patient pathway to the Service Manager. Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. **These include**: - Croydon University Hospital - Purley Hospital The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 3,500 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. **Our Vision**: “Excellent integrated care for you and your family, when and where you need it” Our 5 key ‘Here for you’ promises to the people of Croydon are: - You feel cared for by helpful and welcoming staff - You feel in safe hands with highly professional staff - You feel confident in your treatment from skilled teams of compassionate clinicians - You feel we value your time with convenient appointments, mínimal waiting and care closer to home - You feel it’s getting better all the time as we continue to improve our services We are one of 17 Trusts in the country who have been accepted as national pioneers on staff engagement and empowerment, through the adoption of "Listening into Action" as a new way of working. The approach we are taking to “Listening into Action” is new and different. ** Please see the attached supporting document which contains more information about the role
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Patient Pathway Team Leader
2 weeks ago
Croydon, United Kingdom Croydon Health Services NHS Trust Full timeTeam Leader Trauma & Orthopaedics, Pain Management and Croydon Integrated MSK Service - 2 Positions * We are looking for individuals who can successfully unite teams and can drive improvements through the effective coaching and development of our staff. NHS experience is essential. The successful individual will be passionate about delivering the right...
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Patient Pathway Support
4 days ago
Croydon, United Kingdom Croydon Health Services NHS Trust Full time**Patient Pathway Support (Band 2)** An exciting opportunity has arisen for a Patient Pathway Support to join the Pod 4 Administrative Team within the Dermatology Service.The post holder will work as part of a multi-disciplinary Point of Delivery team (POD), and will provide support in the proactive management of the patient pathway from referral to...
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Patient Pathway Support
4 days ago
Croydon, United Kingdom Croydon Health Services NHS Trust Full timePatient Pathway Support (Band 2) An exciting opportunity has arisen for a Patient Pathway Support to join the Pod 4 Administrative Team within the Dermatology Service. The post holder will work as part of a multi-disciplinary Point of Delivery team (POD), and will provide support in the proactive management of the patient pathway from referral to...
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Patient Pathway Coordinator
2 weeks ago
Croydon, United Kingdom Croydon Health Services NHS Trust Full timePatient Pathway CoordinatorBand 4 The post holder will be the point of contact for all administrative issues relating to patients’ pathway of care. The post holder will work as part of a multi-disciplinary team and will provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed...
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Patient Pathway Coordinator
2 days ago
Croydon, United Kingdom Croydon Health Services NHS Trust Full timeBand 4 - Patient Pathway Co-ordinator supporting Pod 1 Elderly Care and Neurology **Interview Date**: TBC The post holder will be the point of contact for all administrative issues relating to patients’ pathway of care. The post holder will work as part of a multi-disciplinary team and will provide expertise in the proactive management of the patient...
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Patient Pathway Coordinator
4 days ago
Croydon, United Kingdom Croydon Health Services NHS Trust Full timeThe post holder will be the point of contact for all administrative issues relating to patients' pathway of care. The post holder will be responsible for the re-validation of patient's pathway and therefore strong validation experience is essential. The post holder will work as part of a multi-disciplinary team and will provide expertise in the proactive...
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Patient Pathway Co-ordinator
2 weeks ago
Croydon, United Kingdom Croydon Health Services NHS Trust Full timePatient Pathway Coordinator Band 4 An exciting opportunity has arisen for an Patient Pathway Coordinator to join the Theatres admissions team. The post holder will work as part of a multi-disciplinary Point of Delivery team (POD), and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire...
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Assistant Patient Pathway Coordinator
2 days ago
Croydon, United Kingdom Croydon Health Services NHS Trust Full time**Assistant Patient Pathway Coordinator POD 3 - Band 3** This is an exciting opportunity for a proactive individual to develop their administrations skills and work within a busy Team. A vacancy has arisen for a full time administrator. You will work as the point of contact for all administrative issues relating to patient's pathway of care, working...
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Croydon, United Kingdom Transformationunitgm Full timeA notable healthcare organization in Croydon seeks a Paediatric Team Lead (Band 5) for a 9-month fixed-term role. You will lead a team of coordinators in managing patient pathways, ensuring a high-quality, patient-focused service. With a focus on staff management, including training and performance evaluations, this role is pivotal in supporting both...
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Assistant Patient Pathway Co-ordinator
4 days ago
Croydon, United Kingdom Croydon Health Services NHS Trust Full timeThe post holder will be the point of contact for all administrative issues relating to patients pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly. The post holder will ensure...
