Weekend Receptionist

2 weeks ago

Norwich, United Kingdom Group 1 Automotive Full time

**Receptionist - Mercedes-Benz Norwich - 13 Hours**
**Sat - 08:30-17:00 - 30 mins lunch**
**Sun - 11:00-16:00 - No lunch**

**Want to meet your potential and have a great time doing it**

In this customer facing role you will be the first point of contact for all customers that come through our doors. You will have excellent communication, great organisational skills, and the ability to create a warm and welcoming environment.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

**What we can offer you**
- 24/7 online access to healthcare professionals
- Car purchasing and lease schemes
- Servicing, parts & accessory colleague discounts.
- Enhanced holiday allowance with length of service
- Paid day off for your birthday
- Company share purchase plan
- Loan plans for colleagues, including toolbox and travel tickets
- Colleague referral payments
- Industry leading family friendly policies
- Numerous training, learning and development options to suit everyone
- Plus lot’s more

**What you’ll do day to day**
- Greet and welcome customers and visitors in a friendly and professional manner
- Accurately record calls & visits, and relay messages in timely manner
- Manage customer waiting area and showroom, ensuring a clean and welcoming environment
- Provide support with additional tasks as required to ensure smooth business operations

**Helpful skills and qualifications**

**Don’t worry about ticking off every single skill here** if you care about delivering great experiences as much as we do, we want to hear from you.
- Demonstrated experience in a customer service role, with the ability to consistently deliver a positive customer experience
- Strong communication and interpersonal skills, with a friendly and professional manner
- Proven ability to multitask and perform well under pressure
- Excellent organisational skills, with strong attention to detail
- IT literate with proficiency in Microsoft Office and the ability to quickly learn new systems

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

**Be part of something big**

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

**But you don’t need to love cars to work with us** - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

**Our Values**

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

**Respect - Integrity - Transparency - Teamwork - Professionalism**

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

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