Client Advisor

2 weeks ago

Norwich, United Kingdom Marsh Full time

**Client Advisor - Real Estate**

**What can you expect?**

Fantastic opportunity to join a leading, global Broker within their Real Estate speciality.

The Real Estate practice provides commercial real estate advice and broking solutions to property owners and investors predominantly in the UK and Europe. Working with a wide array of clients including FTSE250 companies, banks, pension funds, investment managers, asset managers and across a large spectrum of asset types such as residential, offices, warehousing and retail ensures a big variety in the day to day role of being a Client Advisor.

**What you will be rewarded with?**
- Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
- Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

**We will rely on you to**:

- Check market presentations and renewal documents ensuring renewal strategy is reflected
- Lead PA/Travel and Engineering Inspection Renewal strategy activities and placement
- Assist in preparation of client renewal reports
- Manage premium billing, collection, settlement in accordance with Working Capital Management targets
- Prepare and issue renewal documentation including the creation of invoices, evidence of cover documentation and renewal policy documentation.
- Act as first point of contact within service team for day to day client insurance queries
- Administer mid-term changes to risk
- Attend Client and Insurer meetings as requested
- Assist in the preparation of reports on specific projects, as requested
- Undertake specified tasks as directed by management adhering to agreed timescales

**What you need to have**:

- The role will require you to be personable and able to maintain relationships both internally and externally of Marsh. Most of all, the role will require you to have the desire to learn the fundamentals of real estate insurance and immerse yourself in the environment in which our clients operate. You will also need;
- An awareness of the Client’s business, business issues, insurance programmes and service plans
- People skills to liaise with the various divisions within Marsh to provide Client service solutions.
- To work within FCA, Marsh Compliance and Marsh specific procedures and guidelines
- To strive to deliver best practice, market leading service and solutions

**About Marsh**

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.

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