Account Handler/client Advisor

**Client Advisor**

**What can you expect?**
- The role will provide you with opportunities to learn from and work with experienced colleagues.
- This role will give you exposure to major multinational clients and the opportunity to progress, becoming the client’s main point of contact.
- Helping to maintain and build strong relationships with our clients is part of the reason we are successful. As this role will involve working on a varied portfolio of clients, it may require some travel.

**What you will be rewarded with**:

- State of the art ‘Smart Office’ working environment which includes lounges, focus pods, quiet areas and collaboration spaces available on every floor. Plus, a subsidised restaurant and free hotel style on-site gym.
- We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
- Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
- Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

**We will rely on you to**:

- Obtain claims reports from colleagues
- Assist in gathering renewal data for each Client
- Review market presentations and contracts to ensure renewal strategy is reflected when presenting to market
- Assist with day-to-day client insurance and risk queries
- Assist with mid-term changes to risk
- Assist with the placement of Insurance programme
- Attend and organiser Insurer / Client meetings as requested
- Assist in the preparation of reports on specific projects, as requested
- Populate Marsh tracking systems
- Being aware of the Client’s business, business issues, insurance programmes and service plans
- Liaise with the various departments within Marsh to provide Client service solutions

**What you need to have**:

- Account Handling and/or Client Advisory experience (Commercial and/or Corporate client experience preferrable although not essential)
- Strong written and verbal communication skills as the role will involve direct client contact
- Great interpersonal skills with the ability to deal with clients and colleagues at all levels
- Keen to advance through insurance qualifications
- Strong attention to detail and administrative skills

**What makes you stand out**:

- Solid account handling experience gained whilst supporting brokers/clients, ideally within a diverse portfolio of products and industries
- A strong previous background in insurance (experience in commercial lines is preferred)
- Resilience, ambition, happy to meet clients face to face and/or client facing stakeholders.
- CII qualified to at least Certificate level preferrable although not compulsory.

**About Marsh**

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week onwhich their full team will be together in person.

Hybrid