Customer Service Advisor

2 weeks ago


New Works, United Kingdom CCP Full time

We are proud to be working exclusively alongside an existing financial services client who are looking to recruit 5 committed Customer Service Advisors. You must be able to demonstrate resilience, integrity, excellence in execution and confidence while speakingto customers about a range of insurance related products.
As a Customer Service Advisor, you will be responsible for providing an efficient and effective service, delivering first time contact resolution in a timely and accurate manner achieving a high level of service to both internal and external customers.
To be considered for this role, you must have experience working in a customer focused environment, ideally within a contact centre however consideration will be given to individuals who have either worked within financial services or other customer facingenvironments.
**Must Haves**:

- Excellent telephone manner
- Good verbal and written communication skills
- Previous experience of working to targets
- Ability to work under pressure in a scheduled environment
**Salary**:£18,000 - £22,000
**Start Date**:5th September
**Contract Type**:Permanent - Full Time - Remote Working
**Hours**:37.5 hours per week between 8:00 to 18:00, Monday to Friday



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