Marketing Content Creator

**Marketing Content Creator (Apprenticeship) Job Spec**

Since our founding, Millers Music has been at the heart of music in our community. We believe that our mission _“To inspire more musicians by making quality musical instruments accessible and sustainable for all.”_ is more relevant than ever today. Our team has literally travelled the world in search of the very best products for our customers, combining them with an industry-leading retail experience and supportive community.

We have created a culture that encourages innovation, self-improvement, and development. We believe it is in this environment that our team can do their best work and in turn help more of our customers to achieve their goals.

An amazing opportunity has opened up to be part of a new role as a Marketing Content Creator to develop our content and support our Sales Team, better communicating our unique story. We have already invested in a brand new studio for developing content, and need somebody who can take advantage of this and incredible content opportunities in our showroom.

Closing date Sunday 30th June.

Full role specification below.

**ROLE SPECIFICATION**:
Marketing Content Creator (Apprenticeship)

Reports to:
**Managing Director**

**Location**:
**Hybrid Working between Cambridge Showroom (3 days) and home working (2 days)**

Hours/Type:
**Full time, 15 months term with option to continue after successful apprenticeship.**

**37.5 hrs per week. Mon to Fri (occasional Weekends for events and activities)**

Pay:
**£14,500-18,500 per year (apprenticeship)**

**Purpose of role**:

- To profitably and efficiently attract customers and generate leads and sales by developing and disturbing high quality, engaging content across our various marketing channels.

**Key Responsibilities**:

- Creating and maintaining written content including product pages, static pages, blog articles to answer customer questions and attract search traffic (SEO)
- Capturing and selecting images to support telling our story
- Creating video content: short-form for social media and helping with long-form content for YouTube
- Contributing to a quarterly marketing plan
- Supporting Customer Service and Showroom Team when required by responding to tickets, selling accessories, collecting customer details and referring to demonstrators
- Creating and running outbound piano tuning campaigns to maintain the number of bookings to target
- Organising the production of all marketing materials, including printed documents.
- Organising events to increase awareness, create content opportunities, and collect new leads for the Sales Team.
- Preparing marketing reports and analysis to measure against KPIs

**Education & Qualification**:

- Educated to A-level or equivalent by experience

**Knowledge & Experience**

Essential
- Passion for marketing and genuine enthusiasm for learning to create high quality, engaging content
- Enthusiasm for and interest in music and in particular the piano and/or String instruments

Desirable
- Previous experience in a customer-facing role such as retail or hospitality
- Previous experience writing content, in photography, or videography

**Skills**:

- Excellent organisation, prioritising, and planning
- Ability to work to tight deadlines
- Excellent communication skills
- Excellent written communication Strong IT skills, full training will be given but you will be expected to operate a variety of different web-based IT systems.
-

**Personal Qualities**
- Results-orientated: Takes personal responsibility and ownership for understanding requirements and delivering results
- Commitment to Customer Excellence: Putting customers at the forefront of all decisions and service delivery, going above and beyond to ensure customers are satisfied
- Communication: You select the right methods of communication for the right people at the right time, building long lasting relationships.
- Trustworthiness: You are a reliable team member, delivering what you promise.
- Resourcefulness: Ability to analyse situations and solve issues especially in the interest of customers
- Focus: Makes time to complete quality work to achieve targets set
- Selflessness: Puts the needs of the business before oneself. Helps others in the team and our clients.

**Compensation and details of Employment**
- Apprentice salary of **£14,500-£18,500 per annum**:

- Initial term of 15 months with option to extend on successful completion of Apprenticeship
- Hours 37.5 per week including 6 hours dedicated to training each week
- 20 days holiday a year plus Bank Holidays (pro rata) and Birthday Bonus holiday