Front of House Team Member/barista

5 days ago


Hertford, United Kingdom Hertford Cake Co® Full time

**About us**

An opportunity to work in Hertford Cake Co's brand new flagship Bakery Cafe in the centre of Hertford. We're an award winning, family run Bakery that specialises in cake and delivers from our Bakery to our Cafe every single day. You would be joining our brlliant team of Barista's & FOH Members at an exciting time of growth & expansion. Allowing for fantastic career prospects.

**Front of House Team Member**

An opportunity to work in Hertford Cake Co's brand new flagship Bakery Cafe in the centre of Hertford. We're an award winning, family run Bakery that specialises in cake and delivers from our Bakery to our Cafe every single day. You would be joining our brlliant team of Barista's & FOH Members at an exciting time of growth & expansion. Allowing for fantastic career prospects.

**Duties**:

- Greet and welcome guests in a friendly and professional manner
- Take and process customer orders accurately and efficiently
- Prepare and serve food and beverages to guests
- Provide excellent customer service and address any customer concerns or inquiries
- Maintain cleanliness and organization of the tables, floors & back counter
- Upsell menu items and promote special offers to increase sales
- Collaborate with other members of staff to ensure timely clearing of tables and serving of beverages
- Handle cash transactions and operate the POS system
- Assist with opening and closing duties as needed

**Experience**:

- Previous experience in food preparation or guest services is preferred
- Barista experience is an advantage to any applicant
- Excellent time management skills to handle multiple tasks during busy periods
- Strong hospitality skills with a focus on providing exceptional customer service
- Ability to upsell menu items and make recommendations to enhance the guest experience
- Willingness to learn and help out in various areas of the cafe as needed
- Basic math skills for cash handling and order processing
- A team player with the ability to keep morale high in the workplace between colleagues

Join our team as a Front of House Team Member and be part of a unique and growing business in a company that cares for its staff members. We offer competitive pay and opportunities for growth within the company. If you are passionate about delivering outstanding service, we want to hear from you

**Benefits**
- 28 days annual leave
- Pension Scheme
- Free cake on your birthday
- Free barista made drinks on shift
- Employee discount on in store items
- Access to a confidential 24/7 wellbeing helpline

**Job Types**: Full-time, Permanent

**Salary**: £11.00-£12.00 per hour

Expected hours: 35 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Hertford (required)

Work Location: In person



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