Technical Support Consultant

1 week ago

Oxford, United Kingdom Oxford Computer Consultants Ltd Full time

**Status: Permanent, full-time position**

**Hours: 37.5 hours per week**

**Salary range: £22,000 - £32,000**

**Location: Oxford offices with hybrid working and equipment budget available**

This is a fantastic opportunity to join a busy team in a role that will see you supporting our public-sector products. The role will allow you to get a great grounding in technical support and allow you to use and develop skills in a supportive environment. This role would be great for a graduate or someone with a couple years’ experience. We are looking for someone who is passionate and serious about developing their career in technical system support.

We have several highly successful products which we sell into the public-sector. These products help Local Authorities to manage their contracts, commissioning, finance and quality monitoring. Details of these products can be found here.

**About the role**:
In order to understand our products you will need to be able to upgrade and patch our products -this involves running database scripts and configuring different components and requires great attention to detail.

**Essential requirements**:
**Desirable experience and skills**:

- Educated to degree level.
- Experience with reporting tools (eg. Microsoft Access, Business Objects or SQL Reporting Services). We offer several solutions to allow customers to report on our data so experience in one or more of these is desirable. Experience in equivalent reporting system also considered.
- Able to use advanced formatting in Microsoft Word to perform mail merges. Our products allow customers to use Word to create documents utilizing Word mail merge, so experience of doing this would be positive.
- Knowledge of Local Government contracts and finance management systems. As the products we support are related to Local Government, any prior knowledge of this sector will be a plus.

At OCC, we work in information technology because we enjoy the challenges and we see the positive impact IT has on business and society.

Due to the nature of our work with local government clients, please note, we request a DBS check as part of our recruitment process.

Check out the benefits of working at Oxford Computer Consultants

If you are interested, we’d love to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£32,000.00 per year

Schedule:

- Monday to Friday

Licence/Certification:

- Right to live and work in the UK (required)

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