Customer Service Advisor

2 weeks ago

Warwick, United Kingdom Baxi Heating Full time

Be a part of the movement and help shape a sustainable future for us all.

**Job Title**:
**Customer Service Advisor**

**Location**:
**Warwick (Hybrid available after training)**

**Working Hrs**:
**Full-Time (8am to 5pm, Mon to Fri)**

**Reporting Line**:
**Commercial Service Team Leader**

**Why work for Baxi?**

Baxi is a heritage heating and hot water solutions provider with big ambitions to change the way we think about and use energy. We’re focused on driving the conversations and spearheading the change that will enable us to make this happen. We have some of the best-known and trusted heating and hot water brands for residential and commercial customers including Baxi, Main, Megaflo, Remeha, Andrews Water Heaters, Potterton Commercial, Heatrae Sadia and Packaged Plant Solutions.

Our UK & Ireland business has led engineering breakthroughs and successfully adapted to be a leader in our industry for over 150 years.

Our established foothold in the heating manufacturing market with a well-respected product portfolio, an amazing army of people puts us in a position to lead the way for change and make a lasting mark on the industry. Do you have a passion and appetite for evolution? Come and join us

**Who will you be working with?**

Our Commercial Service Team are the interface between the business and our end users, colleagues, contractors and merchants.

**What will you be doing?**
- Working as part of the Commercial Service Team assisting and resolving a range of queries.
- Assisting with queries relating to warranty, commissioning, packages etc.

**About you**:

- Strong focus on providing a high level of customer service to our commercial customers, sub-contractors and colleagues.
- Comfortable learning and working with range of in-house systems.
- Attention to detail - ensuring systems are up-to-date and accurate.

We are looking for someone who is self-motivated, capable of working both individually and within a team, organised, and someone who has an excellent eye for detail.

**What we offer**:
Our package is made up of basic salary plus a variable incentive. We also offer 25 days holiday in addition to standard UK Bank holidays, income protection, a contributory pension, maternity, paternity sick pay schemes, staff discounts and more.

**Diversity and inclusion**:
We’re a heritage manufacturer that provides heating solutions to customers all over the UK. We know having a diverse workforce that reflects our mission and our expansive customer base is not only good for you, it’s great for us

We welcome each and everyone of the differences that make our people intrinsically unique and able to contribute to the growth and success of our organisation. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

**Flexible working**:
We understand that life gets busy and recognise that at different times in our working life, we may have different needs and priorities. At Baxi, we value the health, wellbeing and happiness of our team which is why we’re committed to continuing to explore opportunities to support flexible working patterns across the business to enable our employees to achieve a healthy work-life balance.

**Recruitment Agency notice**:
**We make the energy transition a reality.**

**Be a part of the movement and help shape a sustainable future for all. Come and join us

  • Customer Service Advisor

    2 weeks ago

    Warwick, United Kingdom SVB Solutions Full time

    Customer Service Advisor - Hybrid Working Warwick, Warwickshire Basic £20,000 per annum plus £2,000 bonus and benefits Due to recent internal promotions and restructuring, a well-established business is looking for Customer Service Advisors in Warwick. You will receive an excellent benefits package that includes a bonus scheme, all-inclusive annual...

  • Customer Service Advisor

    1 week ago

    Warwick, United Kingdom SVB Solutions Full time

    **Customer Service Advisor - Hybrid Working (WFH) after training** **Warwick, Warwickshire** **Basic up to £21,000 per annum plus bonus up to £2,200 and excellent benefits** **Part-time** **Sector - Customer Service** If you are looking for a new part-time job with no shifts or weekends, and the option of working from home two days per week (WFH) -...

  • Customer Service Advisor

    2 weeks ago

    Warwick, United Kingdom Countrywide UK Full time

    Role - Customer Service Advisor Location - Warwick, CV34 Salary - £20,000 per annum Working Days & Hours - Monday to Friday 08:45am - 5:30pm (1 hour lunch) + 1 Sat in 4, 9am - 12pm Employment Type - Full-Time, Permanent, office-based Are you looking to start or progress your career in the property the industry? Are you a strong administrator with...

  • Customer Service Advisor

    21 hours ago

    Warwick, United Kingdom SVB Solutions Full time

    **Customer Service Advisor - Hybrid Working (WFH) after training** **Warwick, Warwickshire** **Basic £21,600 per annum plus bonus up to £2,000 and excellent benefits** **Full-time** If you are looking for a new job Monday to Friday 830 am to 5 pm, with no shifts or weekends, and the option of **working from home two days per week** (WFH) - then this...

  • Customer Service Advisor

    3 days ago

    Warwick, United Kingdom RA Bennett Full time

    Overview Customer Service Advisor We are looking for an enthusiastic and highly motivated Customer Service Advisor (also known locally as a Property Manager) to complement our Property Management Team within our Lettings Department in Leamington Spa: Warwick. As a Property Manager you will provide property management and tenancy support services to branches,...

  • Customer Service Advisor

    2 weeks ago

    Warwick, United Kingdom SVB Solutions Full time

    **Customer Service Advisor** **Hybrid Working from Home (WFH) Option** **Warwick, Warwickshire** **£22,300 per annum plus bonus of up to £2,000 pa, overtime, and excellent benefits package** Are you seeking a role where you can enjoy a good work life balance with no shifts or weekend work? Do you want to have a structured development and training plan...

  • Customer Service Advisor

    2 weeks ago

    Warwick, United Kingdom Halfords Full time

    Customer Service Advisor Halfords CareersWarwickshire - West Midlands £27,936.48 per annum + bonus£26,573 per year - estimatedFull timeNEW 5 days a week (This centre is closed on Sundays) Earn extra with our refer a friend scheme - T&C's Apply We're the UK's largest automotive service, maintenance and repair business and we offer great career...

  • Sales & Customer Service Advisors

    5 days ago

    Warwick, United Kingdom Baxi Heating Full time

    **Sales and Customer Service Advisor - Permanent** Full Time and Part Time Hours Available, from 20 - 40 hours per week. Hybrid working available. Are you looking for your next challenge? Baxi Heating is a leading provider of environmentally friendly and efficient heating solutions across a range of leading domestic and commercial brands. We have over 150...

  • Service Advisor

    7 days ago

    Warwick, United Kingdom Arbury Motor Group Full time

    **Job description** **Vehicle Service Advisor** Arbury Motor Group is a West Midlands multi award winning dealer group, currently representing Fiat, Abarth, Nissan, Skoda, SEAT, CUPRA and Peugeot brands. We require a Service Advisor. If you are looking for an exciting, rewarding and fulfilling long term career whilst working for a very well respected...

  • Service Advisor

    2 weeks ago

    Warwick, United Kingdom Motivation HR Full time

    SERVICE ADVISOR – Warwickshire / WorcestershireAre you a Service Advisor looking to earn a basic plus bonus? Would you like to be sent on up-to-the minute manufacturing training courses to develop your career and progress to the next level?As a Service Advisor you will be the point of contact for customers bringing their vehicles into the workshop. You...