Sales Office

14 hours ago

Sittingbourne, United Kingdom Novia Limited Full time

**Sales Office & Marketing Administrator**

The Sales Office and Marketing Assistant’s will be a key point of contact between our company and our customers and will primarily support our administration and marketing functions. You will be the key administrator behind our sales office and fulfilment process, linking both our sales and distribution departments, as well as other administrative and marketing duties. As one of the first points of contact for incoming customer enquiries you will strive to develop and maintain excellent customer service by working closely with other areas of the business to ensure a seamless experience for customers.

Key tasks
- Process day-to-day sales orders on SAGE 50 accounts software, as directed by the sales team
- Generate all sales order related paperwork, i.e. despatch notes/invoices/labels
- Organise despatch of sales orders via courier/haulier services
- Maintain and update sales and customer records
- Proactively contact clients to update customer order information or follow up on any outstanding queries
- Answer incoming customer calls and resolve non-technical queries
- Investigate and respond to customer service queries
- Make proactive outgoing telephone calls to customers
- Liaise with staff responsible for purchasing to ensure we meet the customers’ needs
- Organise postage of samples & sales order paperwork
- Assist with the administration of company marketing campaigns by assisting Novia social media campaigns and provide support for social media presence
- Assist with the administration of company objectives/projects
- Collaborate with team to achieve better results
- To take personal ownership for the delivery of agreed objectives set within the department.
- To demonstrate high levels of integrity and honesty at all times, establishing a culture of both personal and organisational trust.
- To undertake any other duties as requested in accordance with the scope and responsibilities of the role. Assist as necessary with other general office activities. For example, provide cover for holiday periods when necessary.
- This is not an exhaustive list and may be altered by a Director/Department Manager at any time._

Qualifications & Experience
- Have previous work experience of working in a customer focused office environment within a small friendly team and
- Be familiar with Sage 50 Accounts.
- All should be fully proficient with Microsoft Office software._

Key Characteristics
- Provide excellent customer service to our customers and suppliers
- Be hard-working, honest, and reliable
- Be numerate, literate, and have good IT skills
- Have excellent time management and organisation skills
- Be able to effectively manage multiple tasks & projects simultaneously
- Be outgoing, personable, confident and approachable
- Creative and have a willingness to bring new ideas
- Be eager to learn - full training will be provided
- Work well in a small team, and be a team player
- Follow company policy and standard QMS procedures at all times
- Carry out other duties as directed by senior management

**Salary**: Up to £25,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Sittingbourne: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales administration: 1 year (preferred)

Work Location: One location

  • Sales Negotiator

    2 weeks ago

    Sittingbourne, United Kingdom Rayner Personnel Full time

    * SALES NEGOTIATOR (ESTATE AGENT) - Sittingbourne, ME10 - Salary: £20k-£32k Rayner Personnel Vacancy SALES NEGOTIATOR (ESTATE AGENT) Sittingbourne, ME10 **Salary**: £20k-£32k Commission based on office income with further opportunity for additional income from mortgage appointments and referrals from solicitors/listings/lettings Exceptional selling...

  • Industrial Sales Representative

    1 week ago

    Sittingbourne, United Kingdom BTG Gases Full time

    BTG Gases, UK branch of SOL Group, is looking for an Industrial Sales Representative for the South East of England to join our team. We’re looking for a brilliant and highly motivated person with a proven sales record to develop the company sales in the industrial and laboratory sectors. Very good IT literature and knowledge of the Office package, in...

  • Sales Administrator

    2 days ago

    Sittingbourne, United Kingdom BSB Engineering Services Ltd Full time

    **Core values** BSB seeks to recruit individuals who can endorse our core values and strive towards achieving the Company mission statement. **Values** - Manufacturing Excellence - Achieving Compliance - Innovation in Design - Caring for Employee Needs - Outstanding Customer Service **Mission statement** - ‘Manufacturing competitively priced, high...

  • Industrial/ Commersial Field Sales

    2 weeks ago

    Sittingbourne, United Kingdom Red King Resourcing Full time

    I'm looking for a brilliant and highly motivated person with a proven sales record to develop the company sales in the industrial and laboratory sectors. entrepreneurship mindset. A technical education or previous experience in technical sales will be preferable. Knowledge of a second European language is welcome. Very good IT literature and knowledge of...

  • Post Office Counter Clerk

    1 week ago

    Sittingbourne, United Kingdom ZCO Ltd Full time

    We are looking for enthusiastic individuals, with excellent communication skills and a passion to deliver great customer service to join our Sittingbourne Post Office, If you enjoy working in a busy environment where every day is different and the customer is centric to everything, then this is a fantastic opportunity for you! Keeping the customer at the...

  • Sales Assistant

    6 days ago

    Sittingbourne, United Kingdom WHSmith Full time

    **What you’ll do** In our stores, you won’t just work the tills and stock the shelves. Here at WHSmith, it’s all about the customer. That means being helpful, listening and talking to them, no matter how busy you are. In fact, you’ll be an all-round customer service superstar, who can understand exactly what each customer wants. That means product...

  • Senior Course Sales Adviser

    14 hours ago

    Sittingbourne, United Kingdom Logic4Training Full time

    **Vacancy**: Senior Course Sales Advisor **Location**: Primarily be based from the Sittingbourne Centre + travel to and work from our Basildon Centre 1 day per week. Sales outreach activities in and around the Kent area. **Hours**: Monday - Friday 8am - 4pm Office Based. **Earnings**: £40,000 - £60,000 OTE **Reports to**: Head of Business...

  • Sales Support Administrator

    13 hours ago

    Sittingbourne, United Kingdom Countrystyle Recycling Ltd Full time

    You must demonstrate excellent administrative skills, remain calm and be organised under pressure and able to meet deadlines. You should also be PC literate with a good working knowledge of Microsoft Office and a CRM system (preferably Hubspot) and have excellent attention to detail. Previous experience in the waste industry is desirable, but not...

  • Back Office Support

    2 weeks ago

    Sittingbourne, Kent, United Kingdom Carpet Roles UK Autumn 2025 Full time £25,000 - £28,000 per year

    Carpet Roles UK are delighted to be assisting our Clients, a well established and regarded Carpet and Flooring Retailer / Soft Contractor are seeking an administrator to help with the day to running of their business.Based out of their Boutique showroom in Sittingbourne, they offer homes and businesses across the South East region the very best in interior...

  • Managed Print Services Consultant

    2 weeks ago

    Sittingbourne, United Kingdom DevFinders Full time

    Social network you want to login/join with:Managed Print Services Consultant, Sittingbournecol-narrow-leftClient:DevFindersLocation:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:4ca3099b1adbJob Views:8Posted:15.07.2025Expiry Date:29.08.2025col-wideJob Description:Job descriptionAre you a self-starting sales professional ready to...