Customer Service/cashier

3 days ago

Craigavon, United Kingdom Sean Graham Full time

Sean Graham are passionate about delivering great customer service and we are looking for people who enjoy working in a dynamic and customer focused environment

**The Role**
- Delivering consistently exceptional customer service and ensuring our customer’s a great customer journey, resolving complaints and issues when necessary.
- Ensuring compliance with the following;
- Health and Safety Procedures
- Think 21
- Security procedures
- Social responsibility
- Responsible Gambling and Self Exclusion Guidelines
- Cost control and Bet Translation Procedures
- End of Day General Housekeeping
- Ensuring the shop is clean and a shop tidy is completed at regular intervals when on duty.
- Ensuring the Customer Service Cashier understand the company’s product offering in shop to enable them to have confident conversations with customers.
- Maintaining high shop standards, taking pride in the shop and ensuring all colleagues adhere to the company uniform policy.
- Understanding how they can personally impact the shop’s profitability.
Person Specification
- Passion for delivering great customer care
- Ability to adapt and learn
- Self-Motivation
- Happy to work alone and within a team
- Strong organisation skills
- Ability to build strong relationships and communicate effectively
- Ability to deal with tough situations in a calm and professional manner

In Return we offer you
- Competitive Salary and benefits
- Full Training Program
- A clear and achievable career path
- 4 weeks + Public Holiday’s

Our shop Opening Hours are between 8.45 am - 10pm Monday to Saturday and 10.6pm on a Sunday

In this role your contract hours will include evenings, weekends and Bank Holidays

Shifts are devised on a rota basis and will change weekly.

**At Sean Graham we believe we’ve got the best brands in betting and gaming and the best people behind them too. There’s never been a better time to join us**

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 19.5 per week

**Salary**: £9.50 per hour

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
- Weekends only

Application question(s):

- Do you have betting experience?

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
- Cash handling: 1 year (preferred)

**Language**:

- English (required)

Willingness to travel:

- 25% (preferred)

Work Location: One location

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