Contract Coordinator

2 days ago

Eastbourne, United Kingdom Airtrace Sheet Metal Ltd Full time

Airtrace® Sheet Metal are probably the UK’s largest manufacturer of supply-only sheet metal ductwork. From our substantial manufacturing plant in East Sussex, we supply ductwork to contractors needing high-quality ductwork at a competitive price, with a fast turnaround. We specialise in the fabrication of sheet metal and ductwork for the Heating, Ventilation and Air Conditioning industry, manufacturing to the highest standards.

Airtrace® are committed to their employees and customers by providing Safety, Quality and Teamwork throughout our workshop and production. Airtrace® have a great opportunity for a **Contract Coordinator **to join our successful, fast-paced team.

We are looking for hardworking, reliable individuals who has proven ductwork, ductwork drawings and project management experience. The position is working Monday to Friday and 1 in 4 Saturdays. You will be paid according to your experience which will be reviewed on completion of a **successful** 6 month probation period.

**We have vacancies on the following shifts**:
8.30 am to 5.30 pm

**Responsibilities**:

- Assist the Contract Manager by quoting customers for ductwork as per their requirements
- Assist with pricing and margins according to agreed aims.
- Respond to and follow up sales enquiries using appropriate methods
- Answering and dealing with customer telephone queries
- Log information on calls received, where required and maintain detailed and accurate records.
- Be responsible for liaising with the client and dealing with queries, quickly and efficiently
- Any other general admin duties deemed necessary.
- Establish and maintain appropriate systems for the necessary aspects of operational management and development e.g Client Database
- Monitor, measure and report on operational issues and achievements within agreed formats and timescales e.g Customer Feedback
- Establish and maintain effective working relationships with co-workers, supervisors and the general public
- Health and safety adherence

**Requirements**:

- Attention to detail to ensure quality.
- Ability to read ductwork drawings
- Ability to work to customer requirements.
- Customer service skills
- Ability to follow Health and Safety regulations.
- Teamwork.
- Good numeracy skills.
- GCSE (or equivalent) in maths preferred but not essential.

**Company Benefits**:

- Transparent Pay Structure
- Potential monthly bonus
- On the job training
- External Training - First Aid & Mental Health First Aid
- Eye test vouchers
- Health Surveillance
- Onsight First aided and MHFA
- Annual Staff Awards
- Generous annual leave allowance
- Pension Scheme (after a qualifying period)
- Confidential Counselling
- Car Park
- Bike Racks
- Inhouse Canteen (subsidised)
- Complimentary tea & coffee
- Social events

**Job Types**: Full-time, Permanent

Starting Salary: Negotiable

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus scheme
- Performance bonus

Schedule:

- 8 hour shift
- Day shift

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Ductwork: 4 years (preferred)

**Language**:

- English (preferred)

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