Matchday Here to Help Assistant

2 weeks ago

Brighton and Hove, United Kingdom Brighton and Hove Albion Football Club Full time

**Role**: Matchday Here to Help Assistant
**Hours**: To work all home games for the 2025/26 season
**Location**: American Express Stadium, Brighton
**Contract Type**: Worker agreement
**Deadline Day**: 26th June 2025
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
Join our Here to Help team
Our access team will meet supporters who may need assistance or direction on matchday. You will be a visible presence within the wheelchair areas for the duration of the match.
To find out more about this role, click here to read the job description
In the ticket investigation’s role, you will support the team in reducing the misuse and unauthorized sale/resale of season tickets, match tickets and memberships. You will ensure accurate records of matchday incidents are logged via the CLUE system.
To find out more about this role, click here to read the job description
Your customer service background
We are looking for people who genuinely love helping others and know how to deliver standout customer service. You will be an excellent communicator who champions our Team Brighton values at all times.
We have 19 home Premier League games each season and some additional cup games and friendlies. Applicants must be available to work on all home match days. Due to the nature of this role, it is not suitable for a season ticket holder because the working hours are through to the final whistle. This role is suitable for those who reside in Brighton.
Our values are essential to our success
Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do:

- Treat People Well
- Exceed Expectations
- Aim High. Never Give Up
- Act with Integrity
- Make it Special

Our commitment to EDI
Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.
This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.

  • Matchday Supporter Services Assistant

    2 weeks ago

    Brighton and Hove, United Kingdom Brighton and Hove Albion Football Club Full time

    **Role**: Matchday Supporter Services Assistant **Hours**: To work all home games for the 2025/26 season **Location**: American Express Stadium, Brighton **Contract Type**: Worker agreement **Deadline Day**: 26th June 2025 About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage while embracing our Sussex community...

  • Matchday Steward

    1 week ago

    Brighton and Hove, United Kingdom Brighton and Hove Albion Football Club Full time

    **Role**: Matchday Steward **Salary**: £12.60 per hour **Hours**: To work all home matches for the 2025/26 season **Location**: American Express Stadium, Brighton **Contract Type**: Worker agreement **Deadline Day**: 31st August 2025 **Interview date**: Wednesday 10th September **Training dates**: Wednesday 24th September and Thursday 25th September Come...

  • Matchday Steward

    1 week ago

    Brighton and Hove, United Kingdom Brighton and Hove Albion Football Club Full time

    **Role**: Matchday Steward **Salary**: £12.60 per hour **Hours**: To work all home matches for the 2025/26 season **Location**: American Express Stadium, Brighton **Contract Type**: Worker agreement **Deadline Day**: 28th July 2025 **Interview date**: Wednesday 6th August **Training dates**: Tuesday 19th and Wednesday 20th August About Brighton & Hove...

  • Matchday Steward

    6 days ago

    Brighton and Hove BN BL, United Kingdom Brighton and Hove Albion Football Club Full time

    Role: Matchday StewardSalary: £12.98 per hourHours: To work all home matches for the 2025/26 seasonLocation: American Express Stadium, BrightonContract Type: Worker agreementDeadline Day: 2nd November 2025Interview date: Tuesday 11th NovemberTraining dates: Tuesday 18th November and Wednesday 19th NovemberAbout Brighton & Hove Albion FCWe compete at the...

  • Ticket Investigations Officer

    2 weeks ago

    Brighton and Hove, United Kingdom Brighton and Hove Albion Football Club Full time

    **Role**: Ticket Investigations Officer **Salary**: £27,000 per annum **Hours**: Full time, 35 hours per week (to include 5 matchdays, time in lieu after 5 matches accrued) **Location**: American Express Stadium, Brighton **Contract Type**: Permanent **Deadline Day**: 27th June 2025 About Brighton & Hove Albion FC We compete at the highest levels of...

  • Guest Experience Team

    6 days ago

    Brighton and Hove BN BL, United Kingdom Brighton and Hove Albion Football Club Full time £18,000 - £30,000 per year

    Role: Guest Experience TeamSalary: £15.45 per hourHours: To be available to work the majority of home matchdays for the reminder of the 2025/26 season. Average 4 hours per shiftLocation: American Express Stadium, BrightonContract Type: Worker AgreementDeadline Day: 24th November 2025About Brighton & Hove Albion FCWe compete at the highest levels of football...

  • Bar Supervisor

    1 week ago

    Brighton and Hove, United Kingdom Sodexo Full time

    Job Introduction Job Introduction We’re experience **makers**. And food fanatics. And we’re** hiring Hospitality Staff to join the team at Brighton & Hove FC.** Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at...

  • Administrator - (Patient Care Advisor)

    6 days ago

    Brighton, United Kingdom Here Full time

    Patient Care Advisors are the first point of contact for the people we serve. They handle patient data and work within teams that belong to the overall service. They communicate and work with local GP practices, hospital and community staff and clinicians to get patients to the most appropriate services for their needs accurately and on time. Sussex MSK...

  • Motion Graphics

    4 days ago

    Brighton and Hove, United Kingdom Brighton and Hove Albion Football Club Full time

    **Role**: Motion Graphics & Video Editor **Salary**: Circa £35,000 per annum **Hours**: Full time, 35 hours per week, to include evenings and weekends **Location**: American Express Stadium, Brighton and American Express Elite Football Performance Centre, Lancing **Contract Type**: Permanent **Deadline Day**: 21st November 2025 About Brighton & Hove Albion...

  • 1901 Club Executive

    2 weeks ago

    Brighton and Hove, United Kingdom Brighton and Hove Albion Football Club Full time

    **Role**: 1901 Club Executive **Hours**: 35 hours per week, Monday to Friday plus all home match days (5 matches included in contract, after lieu time is accrued) **Location**: American Express Stadium, Brighton **Contract Type**: Permanent **Deadline Day**: 26th June 2025 About Brighton & Hove Albion FC We compete at the highest levels of football on a...