Improvement & Training Lead

**Improvement & Training Lead**:
**Salary**:Competitive Plus Benefits**
**Location**:Coventry Store Support Centre - Ansty Park and Home, Coventry, CV7 9RD**
**Contract type**:Permanent**
**Business area**:Non Food**
**Closing date**:06 July 2025**
**Requisition ID**:400004130**:
Joining the team at Argos, you'll find yourself at the forefront of UK retail, in a brand that is loved by millions of customers across the country. Argos is a market leader in the general merchandise sector, with the third most visited retail website and a market leading same day delivery and click&collect service. Whether it's working across our amazing owned-brands of Habitat, Chad Valley and Bush, or working with the biggest global consumer brands like Apple, Lego, Xbox or Samsung, we have a breadth of opportunity to nurture your career. With roles across Buying, Merchandising, Design, Technical, or Commercial Planning or Operations, we have teams that always strive to make amazing product to delight our customers. The Argos Commercial teams work closely with many other functions across the business like Digital, Marketing, Retail and Logistics to deliver for our customers, allowing you to develop connections and learn from teams across the business. Development is important to us and you’ll have the full support of your line manager in developing and growing your skill set and aiding your career aspirations.

Why join us

Joining our Change and Improvement Team at Sainsbury's offers a unique opportunity to be at the forefront of driving transformational change and innovation within a dynamic and collaborative environment. As an Improvement & Training Lead, you will play a pivotal role in shaping the future of our business by developing and delivering impactful training and communication strategies that engage our colleagues and customers. With a focus on continuous improvement, creativity, and inclusivity, you will have the space to drive positive change, experiment with new techniques, and make a real difference in the way we work and connect with our diverse colleague teams. Embrace the challenge, creativity, and growth opportunities that come with being part of a team dedicated to driving excellence and transformation at Sainsbury's.

What you'll do

As the Improvement & Training Lead at Sainsbury's Argos Commercial & Digital, you will play a pivotal role in supporting the implementation of transformational change initiatives across the organisation, ensuring seamless integration of new processes and technologies for both colleagues and customers. Your responsibilities will include collaborating with cross-functional teams to develop training content and communication deliverables, coordinating engagement and training activities, and continuously enhancing training and communication strategies to drive successful change adoption. Additionally, you will lead process mapping, facilitate workshops, and support various projects to drive innovation and improve the skills of the Change and Improvement teams in effective communication and training practises. Your creativity, attention to detail, and ability to engage stakeholders effectively will be instrumental in driving positive change and achieving business outcomes.

Who you are

You are a proactive and creative individual with a passion for driving transformative change and enhancing colleague engagement through innovative communication and training strategies. With a proven track record in training, change management, or communications roles, you possess strong interpersonal skills and the ability to build positive relationships with diverse stakeholders. Your commitment to continuous improvement, attention to detail, and ability to manage multiple projects simultaneously enable you to effectively lead process improvement initiatives, develop engaging training content, and drive positive change within the organisation.

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance and you