Receptionist - Leigh

2 days ago

Leigh, United Kingdom EMCOR UK Full time

**Duties/Responsibilities**:
We are currently recruiting for a Front of House Receptionist for a Corporate Training Centre in Leigh

**Hours**:
**Thursday and Friday plus cover for annual leave and sickness**

**Site Address**:
**Leigh Training Centre**

**Hope Carr Lane**

**Leigh**

**WN7 3XB**

**Job Purpose**:

- To provide a 5-star customer service experience to all visitors and staff at a corporate training centre
- Greet visitors/delegates and staff, ensuring all names and details are logged beforehand and recorded in the register system (SAP).
- Allow access via intercom and gate access.
- Check in all delegates with car registrations.
- To always project a professional and positive image to both internal and external customers.
- To ensure that security processes regarding the access of staff and visitors are adhered to.
- To assist with the distribution of incoming post and deliveries, particularly those marked urgent, and notification to relevant person on receipt to reception.
- To provide backup cover for the in periods of absence or sickness.
- To assist with meeting room bookings, ordering refreshments and making tea and coffee, when required.
- Liaise with UU training admin based at Lingley Mere and onsite trainers.
- To provide back-up administration support as and when required.
- To always uphold and promote the good name of EMCOR UK.
- Willing to train towards a SIA License
- Ensure all training rooms or suites are clean and ready for use.
- All training materials are in place.
- All IT equipment is in working order.
- Update and record training registers on Personnel files SAP once training complete.
- Report with the CSM or FM any issues onsite
- Log jobs with UUFM ensure completion within set timescale.
- Assist with any reasonable request from Client, SLT or Line Manager

**Person Specification**: Person Specification
- Excellent telephone manner
- Good communication skills
- Smart, presentable appearance
- Use of own initiative
- Personable, approachable, and able to work as part of a team
- Extensive reception experience
- Good switchboard skills
- Well organised with the ability to prioritise
- Good IT skills including Word, Excel, and Lotus Notes
- Benefits
- 22 days annual leave increase up to 25
- Uniform Provided
- Pension schemes
- Cycle scheme
- Flexible Working policy where applicable and feasible
- Employee benefit discounts including childcare vouchers
- Personal Development opportunities: our appraisal process is designed to identify your training needs and the personal development goals needed to progress your career.
- Creating Balance; our steering group promotes Diversity and Inclusion throughout our business.
- Mental Health and Wellbeing; Mind is our EMCOR UK charity, and as such mental health and wellbeing is an important topic for us. To support this we have an Employee assistance programme available to you with free advice on dealing with personal problems such as; debt, legal issues, relationships, addictions and stress.
- Charitable Giving and Community; we offer two days off per annum for you to support your chosen charity.
- Recognising Excellence; our annual Employee Excellence Awards are designed to recognise and reward individuals or teams for their outstanding contribution and performance at work
- Subsidised Gym

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