Administration Assistant
6 days ago
We create high quality, reusable housewares and insulated food and drink products and are currently recruiting for a Sales Admin Assistant to join our team.
Do you have the ability to commit to providing a top quality service to our customers?
Do you have good knowledge of MS Office?
If so, this could be the perfect role for you...
Duties / Responsibilities:
*Answer telephones and deal with telephone queries or transfer to colleagues as necessary.
*Admin support for the sales team, including completing New Line Forms, sending images and content to accounts and uploading to account’s online systems.
*Prepare quote sheets and stock offers, including product info, images and pricing.
*Assist the sales team in the preparation for customer meetings - including creating presentations, printing of documents and collation of samples.
*Managing sample requests, including sending, maintaining sample log and ensuring sufficient stock is available at all times.
*Assisting in market research, including weekly online reviews and seasonal presentations.
*Field all trade and consumer related enquires and action as required.
*Monitor and manage complaints across all platforms and respond as required - including resolving issues, monitoring and logging complaints and arranging replacements.
*Website support, including uploading content and images and ensuring this is kept up to date, as well collating payments.
Skills / Experience:
*Highly motivated and committed to providing a top quality service to our customers.
*Excellent attention to detail.
*Ability to organise, plan workload and prioritise where necessary.
*Good knowledge on MS office, in particular Excel.
*Experience of pivot tables and vlookup is an advantage.
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