Supervisor

1 day ago

Malvern, United Kingdom Pavers Full time

**Are you a friendly, engaging individual with a can-do attitude and passion for great customer service?**

**Do you like to lead by example and motivate a team to achieve results?**

**Do you want to work for a growing profitable business with family values & green credentials, with opportunities for progression?**

You may be a Supervisor, aspiring Supervisor or have keyholder experience, and be someone who loves giving an amazing experience to all customers, then this could be the opportunity for you Our stores are like family, which offer a nurturing environment to learn, grow and thrive in, whilst having fun at work.

You will deliver consistently high levels of customer service, advising on shoe care, handbags, and accessories to compliment a customer’s needs. Working closely with the store management team, you will inspire and support your team in creating a customer-first culture, giving genuine, honest, and knowledgeable advice on our products.

**We have a part time Supervisor opportunity to join our Pavers/Jones Bootmaker team in Malvern on a 16 hours over 4 days per week contract.**

You’ll need good availability as the role will include a mixture of weekend and weekday working.

**Pay, Hours & Benefits for our Supervisor**

£12.10 per hour

Once you complete the required retail induction PaSS stages your pay will increase to £12.35 per hour
- Generous Staff Discount scheme, some of which can be shared with your family and friends
- Holiday Entitlement which increases with service.
- Company Contribution Pension
- Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
- Access to wellbeing and financial support through RetailTRUST

**Day to Day responsibilities as our Supervisor**
- You will support the management team in the day to day running of the store and coaching and developing the team, driving the achievement of the KPI’s
- Deliver consistently high levels of customer service, advising on shoe care and accessories to compliment a customer’s needs
- Be self-aware, being able to question, learn, and take responsibility for yourself and the performance of your store alongside the management team
- Live and breathe Pavers DNA, always leading by example

**About Us**

We are a successful, highly profitable, family run business which has been trading for over 50 years. We have over 190 stores across the UK and Ireland and own the Jones Bootmaker and Herring Shoes brands.

We always try and do the right thing by our people and in 2021 were recognised as one of the Top 10 Retailers in the country by Best Companies.

In 2021 we became the first major retailer to achieve Carbon Neutral status and since 2018 we have donated over £2.2m to the Pavers Foundation, providing grants for important causes in the areas of health, education, and community.

We provide great jobs in a supportive family environment for our people. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers.

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