Administration Clerk

4 days ago

Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

Haematology Outpatient Department

We are looking for an enthusiastic person to join our very busy, friendly Haematology Department.

An eye for detail is essential and the ability to prioritise and organise your workload is also essential.

You will have had recent general clerical and office experience and will have excellent computer skills, good organisation skills, the ability to work effectively and proactively as part of a team and cope well under pressure.

To work as part of the Admin Team to support our Team of Clinicians, Nurses and clerical Team across the Department.

Provide an efficient general administration day-to-day support to the department.

Duties will include providing a reception service, collection and delivery of notes, dealing with incoming and outgoing post, filing and other general administrative duties.

The post holder will be required to work as part of the administration team and provide cross cover during periods of staff. This support should be provided during the core hours of 8am and 6pm and should be aligned to the service requirements.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Provide cover of the reception service for patients, relatives, carers and all staff groups

Provide a range of administrative services as required by the Department

Locate medical notes within a department or request them from other locations

Deal with telephone or face-to-face enquiries within agreed limits and take appropriate actions.

Assist with Reception administration and update the relevant databases and patient information systems when required.

Prepare case note folders and complete necessary documentation for all new patients.

Provide cross-cover within team during absence and implement relevant organisational policy on attendance management, staff appraisal, etc.

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