Administration Clerk

3 days ago

Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

A great opportunity has arisen within the Respiratory & Gastroenterology Department for a Full Time Administration Clerk working within the two departments

This role is 37.5 hours. Covering the service between the core hours of 08.30-16.30 over 5 days

You must be enthusiastic, motivated, extremely organised and enjoy working with other team members. You should have experience in working with the public and excellent communication skills both written and verbal along with administration skills.

Please contact Louise Harris for more information 01604 523395

ROLE AND RESPONSIBILITIES
Provide a reception service to patients, relatives, carers and all staff groups when called for.

Provide general administrative services as required by the department;
Locate medical notes within a department or request them from other locations;
Provide timely collection and delivery of medical notes when required;
Assist in requesting copies of notes, investigations and results from internally and from other healthcare organisations;
Filling letters and reports in medical notes promptly and cross reference whenever necessary and general office filing;
Receive and sort daily post, date stamp and distribute if required

Photocopying, faxing and posting documentation;
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

Deal with telephone enquiries within agreed limits and take appropriate actions;
Assist with Reception administration and update the relevant databases and patient information systems when required, eg booking patient follow ups appointments;
Prepare case note folders and complete necessary documentation for all new patients;
Liaise with other hospital departments, GPs and other health care agencies when required;
Provide cross-cover within team during absence and implement relevant
organisational policy on attendance management, staff appraisal, etc

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