Administration and Support Assistant

**Job Details**:
**Job Reference**: HCC622426

**Salary Range**: £25,186 - £26,244 pro-rata, per annum (actual salary £13,613 - £14,184 per annum)

**Work Location**: Fareham Parkway, Fareham (Hybrid Working)

**Hours per week**:20

**Contract Type**:Permanent

**Closing Date**:5 November 2025

**Applications will be reviewed as soon as they are received, therefore the advert may close early.**

**The Role**:

- As an **Administration and Support Assistant**, you’ll be an integral part of our supportive Reablement Services team. Your primary responsibility will be assisting one of our Reablement Practitioners and their Guide Dog during visits to service users’ homes. When not out on visits, you’ll provide vital administrative support to the Reablement South Business Support Team.

This is a hybrid role working 20 hours per week between Wednesday - Friday. You’ll work a maximum 1 day per week based at our Fareham Parkway office and 2 days working in the community.

**What you’ll do**:

- Drive the Reablement Practitioner and their Guide Dog to and from work locations and appointments.
- Take notes at appointments and assist with locating appointment venues.
- Perform data checking and monitoring activities, using tools such as spreadsheets to keep operations running smoothly.
- Build and nurture positive working relationships within our team and with our service users.

**What we’re looking for**:

- Ability to drive the Reablement Practitioner and their Guide Dog to and from work and appointments.
- Confident around dogs and able to provide care for their Guide Dog, if required.
- Good IT skills with MO365 experience (including Word, Outlook and Excel).
- Strong communication, interpersonal and teamwork skills.
- Patience, compassion, and empathy in all interactions.
- Excellent organisation and prioritisation skills.

**Why join us?**
- **Make a Difference**: Watch our short video to find out more about the important work we do in our reablement service.
- **Supportive environment**: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community.
- **Professional growth**: We invest in your future. With ongoing development opportunities, you’ll have the chance to enhance your skills and advance your career in social care.
- **Employee Support**: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
- **Competitive Benefits Package**: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.
- Please be advised the Reablement South Hampshire team’s office base will be moving from Fareham Parkway to Havant Plaza in 2026.

**Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.**

**Applicants can expect to hear from us within two weeks of the advertised closing date.**
- Other roles you may have experience of may include: Personal Assistant, Receptionist, Administrative Assistant, Administrative Officer, Administrative Support, Administrative Coordinator, Secretary, Administrative Specialist, Business Support, Office Assistant, Personal Assistant, Office Administration, Administrator._**

**Travel Requirements**:

- You will be required to travel to various locations within Hampshire it is essential that you have a current drivers’ licence and access to a reliable vehicle on a regular basis.

**Values Based Recruitment**:
**Additional Information**:
**Vetting Requirements**:
**Contact Details for an Informal Discussion**:
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.