Specialist Ii, Patient Recruitment

6 days ago

High Wycombe, United Kingdom Velocity Clinical Research, Inc. Full time

Overview:
Velocity Clinical Research is an owned and integrated research site organization, providing excellence in patient care, high quality data and fully integrated research sites. At Velocity, we align our values and behaviors to give our employees the best chance of delivering on our brand promise: to bring innovative medical treatments to patients. We are committed to making clinical trials succeed by generating high quality data from as many patients as possible, as quickly as possible while providing exemplary patient care at every step.

Benefits include medical, dental and vision insurance, paid time off and company holidays, 401(k) retirement plan with company-match, and an annual incentive program.

**Summary**:
**Responsibilities**:
**Duties/Responsibilities**:

- Develop and conduct pre-screen procedures utilizing sponsor/trial specific pre-screen questionnaire to evaluate potential eligibility for a clinical trial
- Responsible for developing a rapport with and providing excellent customer service to prospective patients
- Answer questions regarding participation in a clinical research trial including but not limited to fundamental of informed consent as well as general information regarding study procedures
- Evaluate necessary information from the research participants (i.e., HIPAA, Medical Chart Release Authorization, Questionnaires) and when applicable, medical records
- Understand the protocol (i.e., study timelines, inclusion and exclusion criteria, study requirements)
- Attend community events to promote Velocity Clinical Research and advertise for studies
- Track and assist in evaluating responses for individual patient outreach initiatives including but not limited to centralize advertising campaigns and local site-initiated campaigns to assist Site Director in determining success and ROI of campaign
- Maintain confidentiality of patient protected health information
- Other duties as assigned

Qualifications:
**Required Skills/Abilities**:

- Demonstrated knowledge of medical terminology
- Proficient in the use of the following technology: Computers, Microsoft Office software, fax, copier, and multi-line telephone.
- Ability to work in a fast-paced environment
- Strong verbal, written, and organizational skills
- Strong interpersonal and communication skills
- Ability to work as a team player
- Demonstrated ability to read, write, and speak English
- Ability to multi-task
- Ability to follow written guidelines
- Ability to work independently, plan and prioritize with mínimal guidance
- Ability to be flexible/adapt as daily schedule may change rapidly
- Must be detail oriented
- Proficient problem solving and strategic decision making ability.
- Proficient in accepting individual responsibility for actions taken and demonstrating professionalism when judged, critiqued and/or praised.
- Demonstrated leadership ability
- Be analytical with a strong focus on reporting and results to make informed data-driven recommendations and decisions
- Bilingual highly preferred

**Education and Experience**:

- Technical degree or Medical Assistant and 2 years of Patient Recruitment
- Or 3 years of Patient Recruitment or experience in clinical research

**Physical Requirements**:

- Sit or stand for long periods of time
- Travel locally and nationally
- Communicate in person and by a telephone
- Limited walking required
- Limited to lifting up to 30 pounds

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