Head of Commercial Operations

**Details**:
**Reference number**:

- 429374

**Salary**:

- £82,600 - £100,938
- GCO Pension, GCO Terms. Up to 15% performance-related-pay available on accreditation.

GBP

**Job grade**:

- Grade 6
- Associate Commercial Specialist

**Contract type**:

- Permanent

**Business area**:

- GCF - Ministry of Defence - MOD Defence Digital Commercial

**Type of role**:

- Commercial

**Working pattern**:

- Flexible working, Full-time, Job share, Part-time, Compressed hours

**Number of jobs available**:

- 1

**Contents**:

- Location
- About the job
- Benefits
- Things you need to know

**Location**:

- Assignment Location: Corsham, London (MOD Main Building, SW1A 2HB), Bristol.

Occasional travel between Digital Commercial locations. Operations Team primarily based in Corsham and required to attend Corsham office 1 to 2 days per week.
Relocation costs will not be reimbursed.

**About the job**:
**Job summary**:
The nature of modern warfare is changing, with access to and exploitation of information becoming a vital way of securing military advantage (National Audit Office). The Digital Strategy for Defence addresses this in three key elements, including the need to collect and use data appropriately to harness strategic advantage, further transform digital capabilities to enable military and business advantage, and to deliver this across all of Defence both securely and at pace. The Defence Digital organisation is responsible for making sure that effective digital and information technology (D&IT) is put into the hands of the business and military front line.

Defence Digital Commercial is the core team responsible for delivering outstanding outcomes and value for Defence across its exploitation of digital and information technologies, through our oversight and management of all third
- party IT spend for Defence.

We are responsible for a large portfolio of complex contracts worth £4.7bn a year, through more than 300 suppliers. We have implemented Category Management and operate across five categories - Networks, Hardware and Services, Space, Software and Professional Services - engaging with suppliers of all sizes and specialisms across the Defence landscape.

It is an exceptionally exciting time within Defence Digital Commercial and we are seeking procurement experts to join us to share knowledge and experience. Working collaboratively with multiple key internal stakeholders, you will deliver the Commercial approach to new and exciting projects, driving innovation, value and agility through strategic Category Management.

**Job description**:
Defence Digital Commercial (DD Comm) is a Category Management aligned team that supports the central Defence Digital function, responsible for £2.4bn of spend and influences a further £2bn. The DD Comm team is made up of five categories, Software, Cloud and Hosting; IT Hardware & Services; Military Technology; and Networks and Professional Services - each individual category team varies in size.

This is a leadership role accountable to the 2* Director for Digital Commercial. The individual will be responsible for supporting the 2* in the delivery of the function’s commercial strategy for the next 5 years as well as shaping, leading and managing the Commercial Operations team who provide the support that enable the efficient operation of the function.

This senior role covers all aspects of the commercial operational lifecycle which includes leading and driving commercial workload demand management, the associated resource & capacity planning and MI & Reporting as well as leading and driving all aspects of communication, recruitment and learning & development. The role will be responsible for implementation of short, medium, and long-term commercial change initiatives which will ensure that Digital Commercial is aligned to Defence Digital and MOD Commercial strategic ambitions.

Effective senior engagement at the 1* and 2* level is required to drive through delivery, recognise and anticipate top level issues and provide solutions and escalation support at the executive level. The effective management of senior relationships is a fundamental part of the role as well proactively identifying problems and offering effective solutions to enable collaborative working relationships across teams within and outside of Digital Commercial.

**CIPS**:
**Clearance**:
All roles will require SC as a minimum and may be required to be DV cleared once in post, if this is not already held.

**Locations**:
Your time spent on official duties at workplace locations other than your contractual office such as supplier, customer or partner locations required to perform your role is included in the 60% attendance.

This requirement will however take into consideration any reasonable adjustments agreed upon appointment for people with a disability, flexibilities agreed for those with specific caring responsibilities, or other similar temporary flexibilities.

**Person specification**:

- Owner