Visual Merchandising Assistant

**Visual Merchandising Assistant**

Purpose of Role:

- To be an ambassador for Visual Merchandising within store.
- Implement and deliver an inspiring visual proposition for the Primark brand, to enhance the customer experience and to maximise sales through visual techniques.

Reports to: Visual Merchandising Manager / Visual Merchandising Supervisor / Store Manager

Key Responsibilities
- Work with VM Manager / VM Supervisor / Store Manager to deliver VM look and feel across the store.
- Overall accountability to Implement and maintain windows
- Influence and guide store teams.
- Lead by example and aim to be seen as an expert within the store

Key Responsibilities:
Brand
- Implement campaigns in a timely and effective manner as instructed by company guidelines and in line with instructions from VM Manager / VM Supervisor / Store Manager
- Accountable to deliver excellence in our windows
- Understand and share latest trends (social & local market) ensuring this is reflected in mannequin product selection and styling
- Knowledgeable of product range, equipment, stock density and linear efficiencies to influence decision making in store
- Implement the Store of Excellence standard within your store

Communications
- Communicate information on trends, key lines and visual principles
- Keeping the team up to date with current and upcoming VM activity
- Support with best practise for campaigns, windows and visual merchandising principles

Operations
- Managing the POS
- Work with store management teams to implement floor moves
- Liaise with store management to ensure effective stock maintenance relating to VM displays (planning, awareness of stock availability and ordering systems)
- Support cost control initiatives (POS allocations, equipment fit for purpose and secure etc.)

People & Relationships
- Manage upwards effectively whilst maintaining relationships and discretion at all levels

Key Skills and Behaviours:

- Ability to build relationships at different levels
- Creative and Inspirational
- Customer focused
- Sales driven
- Loves fashion and awareness of latest trends
- Genuine Love of the Primark brand
- Strong communication and listening skills
- Ability to prioritise workloads
- Self-motivated

Skills/Experience:

- Previous VM and Retail experience
- Qualified to GCSE level (or equivalent) in Mathematics / English / Art / Fashion

Performance Matrix

Customer Focus
- Proactively meets the expectations of Primark customers
- Makes time to understand the fundamental needs of Primark customers and puts in place methods to get an in-depth understanding of the market
- Coaches others to adopt the customer’s perspective
- Team Work
- Builds trust and respect among fellow team members and accepts group decisions, values the input and know-how of other team members
- Willingly accepts responsibility for the whole team, identifies areas of potential conflict within the team and takes action to resolve them

Communication & Influence
- Communicates regularly and confidently in an appropriate format and style
- Written and spoken work contributions are clear and concise

Quality Focus
- Pays attention to detail and ensures own work is error free. Seeks to improve the quality of own output
- Regularly reviews own work to ensure it is to the standards which are required for the role
- Responds positively to feedback about their attention to quality

Analytical & Problem Solving Skills
- Breaks things down logically into smaller parts to identify the basic requirements, makes comparisons and weigh up options
- Checks that data is accurate
- Identifies patterns, trends and missing information and applies past experience to identify potential benefits or problems

Planning & Organisation
- Works in an organised manner, manages workload efficiently so that required tasks are done at the right time and with accuracy
- Manages own time effectively, understands and prioritises which tasks need to be done first in line with team objectives and avoids wasting time

Focus & Drive
- Creates a goal focused culture by encouraging innovative thinking to achieve goals more effectively
- Encourages others to exceed goals and monitors long term goals for self and direct reports (where applicable)
- Consistently look for ways of doing things more efficiently and ensures changes are captured and disseminated, so that they bring long term business benefits
- Delivers what is required to get the job done to required standard and on time.
- Takes pride in their work and makes an effort to avoid inefficiency

Developing Self & Others
- Active interest in personal development, recognising own strengths and weaknesses and areas for improvement
- Takes responsibility for ensuring own development needs are reviewed and met. Seeks and responds to feedback
- Spends time training and coaching teams