Deposit Co-ordinator

6 days ago

Norwich, United Kingdom William H Brown Full time

We’re looking for a highly motivated **Administrator (LSC - Deposits)** to complement our fantastic team in our **LCS** (**Lettings Support Centre)** in Norwich, Norfolk. The main purpose of your role as **Administrator (LSC - Deposits)** is to provide deposit **negotiation**, **support services**and** administration** to **branches**, **landlords** and **tenants**.

**What’s in it for you?**
- Up to **£23,875.00**(depending on experience)
- Industry leading **training and development**:

- ** Support** in training towards **ARLA** - **NFOPP** **qualifications**(additional **£1000**once qualified)
- Demonstrable **career** ladder
- Opportunities for **progression**:

- ** Collaborative**, **rewarding** and **fun** environment
- Team** incentives**

**Key responsibilities of an Administrator (LSC - Deposits)**
- ** Liaising** with landlords, tenants, branch staff and client accounting
- To ensure the **smooth transition** throughout the deposit process
- ** Advising** and **obtaining instructions** from landlords and tenants at the end of the tenancy
- ** Administering** Tenancy Deposit Scheme referrals
- Draw up **schedule of costs** based on checkout report.
- ** Mediate** and **negotiate** between the parties regarding the disposal of the deposit.
- Ensure that relevant **payments** are **instructed** promptly and properly regarding contractors, deposits

**Essential skills and experience required to be a successful Administrator (LSC - Deposits)**
- Outstanding **customer service**skills
- Solid **administration**skills
- Ability to work to **deadlines** and to **strict standards**:

- ** Organised**and able to **prioritise workload** in a **faced paced environment**:

- ** Resilient**, **positive**, **numerate**, **analytical** and **detail oriented**:

- Solid **influencing skills** and ability to **negotiate** with third parties
- ** Confident verbal communicator** backed up with **excellent letter writing skills**:
**Desirable skills**:Residential Lettings, Estate Agency, Property Management, Contracts, Claims, Mediation

**Sequence** is an award-winning national **estate agency** network comprising over 320 branches trading under 13 well-known, historical, local names. Sequence offers **residential sales**, **lettings**, **mortgage**, and **land** and **new homes** services, and is also the UK’s largest **residential property auctioneer**. It is part of **Connells Group** - one of the largest and most successful **estate** **agency** and **property** **service** providers in the country - Connells offers a range of services including **residential sales**, **lettings** and **mortgages**. It is also one of the country’s largest sellers of new homes, and is committed to delivering the highest levels of **customer service**.

Our existing **Customer Service Advisor**team comes from a diverse range of backgrounds including **Customer Support, Call Centre, Retail, Hospitality, Leisure and Care sectors**

Following the acquisition of Countrywide earlier this year, we are now the largest and most profitable property services provider in the UK with more than 1,200 branches and 15,000 staff nationwide. Our confidence in the market and drive for further growth means that Connells Group can offer a stable and progressive setting for all staff.

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