Head of Events, Commercial Services and Community Resilience

The Yorkshire Ambulance Service has an fantastic opportunity in the role of the Head of Events, Commercial Services and Community Resilience. This new role will form part of the senior leadership team for the central delivery function which leads the delivery of specialist operational services across Yorkshire and the Humber. The postholder will lead a number of the key teams within the function:
**Events and Commercial Services**: delivering exceptional command, paramedic ambulance and patient transport services to range to customers across Yorkshire and Humber. Leading the development of the first Yorkshire Ambulance Service Commercial Strategy.
We are looking for an excellent, values driven operational leader ready to step into this senior position who will support their teams to develop and deliver excellent services for our patients and customers across Yorkshire and Humber.
**The main duties of the job are**:
to provide senior operational leadership to the identified service areas including line management, budget management and service development
to lead the medium-term development and delivery of improvement strategies for each of the service areas, acting as an advocate for those services both within YAS and with external parties
to undertake the role of a tactical commander as part of the trust on call commander structure
be an excellent innovative leader, able to identify opportunities for the services to develop in a supportive, engaging way taking teams and wider stakeholders with you on the journey.
need exemplary interpersonal skills, with an ability to engage with a huge range of stakeholders, both within the Yorkshire Ambulance Service, the health and social care system and across the commercial market.
have a focus on supporting teams to be the best that they can be to deliver excellent services to patients, the post holder will need style of leadership that brings out the best in the wider teams.
be able to act as an ambassador for the services you lead on and the wider Yorkshire Ambulance Services embodying the Trust values, leading in a way that brings life to them for your teams and our patients.
be trained as or willing to work towards being a qualified tactical commander for the ambulance service, with the ability to remain calm, make clear rational decisions and lead teams in pressurised situations.
- Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

**Benefits**:

- Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
- 27 days annual leave, increasing to 33 with service.
- Sell annual leave scheme.
- Contributory Pension.
- NHS Discounts including shops, restaurants, gyms etc.
- Car lease and other salary sacrifice schemes.
- Dedicated employee assistance and counselling service.
- Opportunities for research participation, career progression and ongoing development.
- Well respected, committed and supported staff networks for our workforce.

**Essential skills and experience required**:
Lead the innovative development of each service area
Be accountable and support the team to deliver excellent services including full budget responsibility, performance delivery and management for the teams.
Be part of the wider senior management team, supporting identifying opportunities for delivery and improvement across the A&E Operations service footprint
Be part of the tactical commander rota.
Person Specification
Please refer to the attached person specification for full details.