Desktop Support Engineer
2 weeks ago
2nd Line Desktop Support Engineer - Remote Site Support
Recruiting on behalf of a national organisation I require an experienced 2nd Line Desktop Support Engineer to add to their current team. As 2nd Line Desktop Support Engineer you will provide support via telephone, Physical Desk-side visits and remote administrationtools.
Due to the organisations nationwide footprint you will be based out of their Derby office but when required, will perform site visits across their network of offices covering Derby to London. As such a full driving licence is essential
Day to day duties
- To escalate complex queries to the relevant team member or external support provider for resolution when necessary.
- Management of the team call queue, ensuring calls are closed in a timely fashion.
- Manage own daily schedule based on workload with a feed into the IT Team Leader
- Always ensuring customer satisfaction
Skills and Experience
- Strong knowledge in supporting the Microsoft Suite - 365, Teams, OneDrive, Active Directory, Remote Desktop Services. MS qualifications would be desirable but are not essential
- Strong knowledge of Windows 10 and 11 operating systems
- Networking knowledge - Understanding of network basics and how a network operates. Experience in cabling network devices such as Routers, Switches, AP's
- Excellent communication skills, both written and verbal
- To be able to deal directly with clients and 3rd Party's in a friendly, professional manner
- Good attention to detail with well-developed problem-solving skills
-
Support Engineer
4 days ago
Derby, Derby, United Kingdom Creo Recruitment Full time £57,000 - £63,000 per year1st Line Support Engineer – Contract | Onsite | DerbyWe're looking for a hands-on1st Line Support Engineerto join our client on an initial3 month contract, with a strong likelihood of extension.You'll provide day-to-day onsite support, resolving hardware and software issues and keeping users productive. LocationDerby (fully onsite, 5 days a week) Rate£153...
-
2nd Line Support Engineer
3 days ago
Derby, United Kingdom Xuper Limited Full time2nd Line Support Engineer Derby Head Office Full-time, Permanent About Xuper: We have established our principles and culture over the last 38+ years. Our principles have enabled us to develop a team who work efficiently, are ambitious, motivated, and friendly, creating a positive culture and environment within and outside of the office.We always ensure...
-
Technical Lead – Structures
2 weeks ago
Derby, Derby, United Kingdom New Civil Engineer Full time £90,000 - £120,000 per yearRole ObjectiveThis role exists to lead and develop technical excellence in the field of structural and civil engineering for wastewater projects, with a specific focus on Structures, Hydraulics, Tanks, Pumping Stations, Buildings, and Temporary Works. The Technical Lead will ensure that all design activities meet the highest standards of safety, innovation,...
-
Network Engineer
3 days ago
Derby, Derby, United Kingdom Lithium3 Technology Recruitment Limited Full time £35,000 - £45,000 per yearJob Description Lithium3 are working with a business in South Derby and we require the services of a Network Engineer on a permanent basis.However, this role sits within a traditional 3rd Line Infrastructure team; so we also require Server and Storage experience too.We require a Network Engineer / 3rd Line Infrastructure Engineer that would be the "to go...
-
IT Systems Analyst
3 days ago
Derby, United Kingdom ITECCO Full time**Role: IT Systems Analyst** **Location**: Derby, England **Salary**: £27.5K DOE **INTERVIEWING NOW - DO NOT MISS OUT** **IT Systems Analyst** My client, the market leader in corporate fashion and apparel, have recently decided to expand their tech team to support their continued success. They are an established business and have been going strong for over...
-
Infrastructure Engineer
3 days ago
Derby, United Kingdom BeTechnology Group Limited Full time**IT Support Engineer - Derby - GBP 43,000 (Hybrid/On-site)** **Role: Infrastructure Engineer** **Location: Derby** **Salary: £43K DOE** We are looking for an Infrastructure Engineer to join a well-respected company who are leaders in their field in Derby on a permanent basis. This business, situated in the heart of Derby, is searching for their newest...
-
Rr Raynesway Wintel Run
5 days ago
Derby, United Kingdom DXC Technology Full time**Professional System Engineer (Wintel)**: The Wintel System Engineer is responsible for maintaining and supporting the organization's Windows and Intel-based systems. This includes installing, configuring, and troubleshooting Windows servers, desktop systems, and related infrastructure. The Wintel Engineer will work closely with other IT teams to ensure...
-
Trainee IT Field Engineer
5 days ago
Derby, United Kingdom Cerco IT Full time**Trainee IT Field Engineer - No Experience Necessary** **Competitive rates of pay** Do you want to get your foot on the ladder of the I.T sector and launch your new career? Our prestigious Employment Partners are currently recruiting I.T Field Engineers to work a variety of roles at multiple sites around the country. In order to best prepare you for...
-
Mid / Senior C# Software Engineer Derby
1 day ago
Derby, United Kingdom Modis Full timeMid / Senior C# Software Engineer Derby C# /.net /.net core / SQL/ TypeScript / VueJs / Engineer / Derby / Software My client based in Derby is going to an exciting growth period and is unaffected by COVID-19 due to the nature of the work that they do! As such they are looking for several mid - senior level software engineers to join their team based in...
-
IT Support Team Leader
2 weeks ago
Derby, United Kingdom Blues Point Ltd Full timeWe are recruiting for an IT Support Team Lead for our client's team in Derby. This would be an ideal role for a capable 1st and 2nd line support engineer that is looking to become a team leader - training will be provided if you have not previously led ateam. This person will be responsible for managing and mentoring a team of 2, providing 1st and 2nd line...