Support Engineer
2 days ago
1st Line Support Engineer – Contract | Onsite | Derby
We're looking for a hands-on
1st Line Support Engineer
to join our client on an initial
3 month contract
, with a strong likelihood of extension.
You'll provide day-to-day onsite support, resolving hardware and software issues and keeping users productive.
Location
Derby (fully onsite, 5 days a week)
Rate
£153 per day - inside IR35
37.5 hours per week
What you'll be doing
- Delivering first-line technical support to onsite users
- Troubleshooting hardware, software and basic networking issues
- Setting up laptops, user accounts and peripherals
- Logging and escalating tickets where appropriate
- Providing an excellent user experience
Ideal experience
- Background in
1st Line / Service Desk / IT Support - Good working knowledge of Windows & Office 365
- Strong hardware troubleshooting skills (laptops, desktops, printers, peripherals)
- Clear communication and customer-service mindset
- Ability to work fully onsite in Derby
Duration
Initial 3 months, likely to extend.
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