General Assistant

**Job Title**: General Assistant - Aviation Catering
**Location**: Manchester
**Pay**: £12.21 paid weekly
**Shifts**: 4 on 2 off (7am-3:30pm or 10am-6:30pm )

**Job Purpose**
We are seeking reliable and motivated General Assistants to join our operational support team. This is a hands-on role requiring flexibility, teamwork, and the ability to work under pressure across a range of departments including equipment packing, bond store, dishwashing, production, warehouse, and despatch. You’ll play a key part in ensuring high standards of service delivery within a fast-paced, safety-critical environment.

**Key Responsibilities**
You may be rotated across various departments. Responsibilities include, but are not limited to:
**Bond Store / Pick & Pack**
- Check and prepare all products for packing and loading.
- Pack trolleys and carts according to airline specifications and schedules.
- Maintain accurate stock levels, rotate stock for maximum shelf life.
- Ensure compliance with security and HMRC regulations.
- Record breakages and carry out final security checks.
- Perform manual handling tasks, including repetitive lifting (12-15kg).
- Maintain high standards of cleanliness and safety.

**Cleaning**
- Clean all designated areas in accordance with daily and deep-clean schedules.
- Use cleaning chemicals responsibly and store them securely.
- Respond to spills immediately and use correct signage.
- Replenish hygiene items (e.g. hand wash, hairnets) as required.

**Dishwashing**
- Dispose of waste correctly and load catering equipment into dishwashers.
- Check equipment for cleanliness and damage post-wash.
- Ensure dishwashing equipment is functioning correctly and dosed appropriately.
- Support equipment demands of suppliers and departments.

**Production / Kitchen**
- Prepare and pack items to airline specifications.
- Organise and distribute items to relevant departments efficiently.
- Maintain production targets and hygiene standards.
- Minimise and report food wastage and breakages.

**Warehouse / Goods In**
- Check deliveries for quality, quantity, and compliance.
- Accurately store, rotate, and count inventory.
- Operate equipment safely (e.g. forklifts, if licensed).
- Comply with COSHH, HACCP and all food safety standards.

**General Duties Across All Departments**
- Adhere to all health, safety, hygiene and security protocols.
- Follow “clean as you go” practices at all times.
- Maintain professionalism when interacting with colleagues and clients.
- Report hazards, accidents, or near misses promptly.
- Comply with policies, procedures, and any changes to working practices.
- Undertake additional duties as assigned by your manager.

**Skills and Experience**
**Essential**:

- Ability to work under pressure in a team-based environment.
- Strong communication and interpersonal skills.
- Basic literacy (written and spoken English).
- Willingness to work across departments and shifts including evenings, weekends, and public holidays.

**Desirable**:

- Minimum 1 year of experience in a catering, hospitality, or warehouse role.
- Awareness of food safety, HACCP, COSHH, and manual handling best practices.
- Forklift licence (if applicable).

**Additional Requirements**
- Must be physically capable of manual handling and lifting.
- Must comply with uniform and PPE standards.
- Must be eligible to work in the UK and pass relevant security checks.
- Must live within a reasonable commuting distance or have reliable transport.

**Note**: Flexibility is essential due to the nature of the business. Shift times may vary and include early mornings, late evenings, and weekend work.

Pay: £12.21 per hour

Expected hours: 40 per week

Work Location: In person