Receptionist

6 days ago


Dudley, United Kingdom Rodericks Dental Partners Full time

Role Description
**Receptionist**
**Location: Purity Dental, DY2 7DJ**

**Detail days and hours**
- Tiered salary based on experience and skills
- Practice performance bonus scheme of up to £600 per year
- Retail discounts and deals through our easy-to-use app
- Annual leave that increases with length of service
- Extra day of annual leave for your Birthday
- Comprehensive training (including online and in person courses)
- Uniform provided
- Refer a friend scheme

As a Receptionist you are at the heart of your practice. You are the first point of contact for every customer. Welcoming them in, understanding how they are feeling, and making sure they have a great experience. You’ll know that first impressions count.

You’ll work side by side with every team member and build trust through your efficiency, accuracy, and people skills. You’ll be a great communicator. Able to talk clearly and calmly with every patient both in person and over the phone. And you’ll be able to handle any concerns and queries that patients have regarding the treatments on offer in the practice, including pricing and follow ups.

**Key responsibilities**:

- Providing an exceptional patient journey both in person and over the phone
- Managing the diaries and making sure that the time is filled correctly
- Working with the team to understand the full range of NHS and Private treatment options available within the practice
- Completing relevant forms for NHS and private schemes within a specified timescale
- Taking payments and chasing outstanding patient debt
- Liaising with dental laboratories, supply companies and other organisations

**Key skills and experience**:

- Ability to easily build rapport, and work to a high level of customer service
- Ability and passion to build your knowledge of treatment options within the dental sector - becoming an expert on what your practice has to offer
- Passionate about driving the success of the practice by seizing opportunities
- Able to follow processes and work in a structured and organised way
- Comfortable working to practice KPIs (call answer rate, data capture and rebooking)
- IT skills with the ability to learn SOE software
- Positive nature - Able to show resilience and always work in a composed manner
- Strong attention to detail
- An excellent team player

If you like the sound of working with Rodericks Dental Partners, don’t hesitate, click “Apply” now.


  • School Receptionist

    4 days ago


    Dudley, United Kingdom Aspire People Limited Full time

    School Receptionist Dudley £10.65 - £11.00 per hour Are you a receptionist looking to transition into the Education environment? These positions are an excellent opportunity to get experience working within a School if you haven't already and will give you the skills to move into a SIMS Administrator post. You must be willing to work on a TEMPORARY basis...

  • School Receptionist

    1 week ago


    Dudley, United Kingdom Aspire People Limited Full time

    School Receptionist Are you a Receptionist based in Dudley looking to transition into the Education sector? You must be willing to work on a temporary basis and between the hours of 8:00a.m. & 4:30p.m, starting as soon as possible. There will be full time and part time positions available throughout the School year which run for varying lengths of...

  • Receptionist

    1 week ago


    Dudley, United Kingdom Specsavers Full time

    **Dynamic Receptionist** **Store: Specsavers Dudley** **Hours: Full time ( 37.5 hours) Including 1 weekend day** **Great face to face customer service experience is essential for this role** **Benefits: Bonus, Staff, Friends & Family discounts, Specsavers Perks & WeCare package - including discount vouchers for online retailer, second medical opinions...


  • Dudley, United Kingdom Dr Wong and Partners Full time

    The Greens Health Centre are looking for a friendly, enthusiastic and highly motivated individual to join the team as a Receptionist Previous GP receptionist /NHS setting experience is required. Knowledge of EMIS web is preferred but not necessary. The purpose of the role is to: - Offer general assistance to the practice team and project a positive and...


  • Dudley, United Kingdom Malling Health UK Ltd Full time

    **Receptionists Required for Dudley Urgent Care Centre & GP Out of Hours : Weekend Cover, evenings and nights will need to be covered on rota** We currently have opportunities for Urgent Treatment Centre receptionists. We operate 24hrs a day, 7 days of the week providing care to patients with an urgent clinical need. **The Role...


  • Dudley, United Kingdom Brook Street Full time

    Receptionist/ Administrator - Public sector clientDudley| £12.21 per hour | Mon-Fri, 9am-5pm Join a vital team making a difference in your community. We're looking for an organised and motivated Receptionist/ Administrator to support the work of the Probation Service in Dudley. In this role, you'll help ensure the smooth running of day-to-day operations,...

  • Receptionist

    3 days ago


    Dudley, United Kingdom Rodericks Dental Full time

    OverviewDental ReceptionistPurity Dental, DudleyFull time, Monday to Friday (8:45-5:30) - Saturdays on a pro rata basis.Tiered salary based on experience and skillsRetail discounts and deals through our easy-to-use appAnnual leave that increases with length of serviceExtra day of annual leave for your Birthday!Comprehensive training (including online and in...

  • Office Receptionist

    1 week ago


    Dudley, United Kingdom Structural Steelwork Ltd Full time

    We are a busy, family-run construction company who are looking for a friendly, professional, and highly organised **Receptionist** to become the welcoming face and voice of our office. **Key Responsibilities**: - Greet visitors and clients warmly, creating a welcoming environment - Handle incoming and outgoing mail and deliveries - Support the team with...


  • Dudley, United Kingdom North Street Dental & Implant Clinic Full time

    We have a rare opportunity at our busy private Clinic for a receptionist for 2/3 days per week, to help us cover maternity leave. Duties comprise of greeting patients, dealing with telephone enquirys, administration duties and general front of house. Monday and Tuesday and alternate Wednesdays. **Job Types**: Part-time, Permanent Part-time hours: 16-24 per...


  • Dudley, United Kingdom Brook Street Full time

    A public sector staffing agency in Dudley is seeking a Receptionist/Administrator to support the Probation Service. The position offers £12.21 per hour, with responsibilities including managing databases, communication, and ensuring confidentiality. Candidates should have strong admin skills, be calm under pressure, and have the ability to handle sensitive...