Call Handler
2 days ago
NHS 111 Wales, Call Handlers
Permanent - Full time / Part time - shift work up to 37.5 hours per week.
**Location**: NHS 111 Wales. Welsh Ambulance Service NHS Trust Headquarters, Ty Elwy, St. Asaph.
Salary Band 3. £21,730-23,177 pro rata plus shift enhancements for unsociable hours.
Can you remain calm and assertive in challenging situations? Are you looking for a rewarding role where no two calls are the same? Do you have the right attitude and skills to help us deliver our Mission of Right Care, Right Place, Right Time?
You will be answering calls from the public for the NHS 111 Wales Service (part of the Welsh Ambulance Service NHS Trust).
The ability to actively listen, make considered decisions and respond quickly and confidently is key to this role. The successful applicants will need to demonstrate they have worked as part of a team, ideally with a call centre background and will possess excellent communication skills. Excellent computer and keyboard skills are required as you will be entering patient information speedily and accurately onto a computer system.
Equally important is an ability to treat our patients with dignity, empathy and respect.
Shifts will be during the weekdays, weekends, evenings and bank holiday periods and will include a range of day and night shifts. A flexible approach to work shifts is essential.
All shortlisted applicants will be required to undertake an initial telephone-based interview and if successful at that stage will then be invited to attend for a formal remote interview via Microsoft Teams.
RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.
Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.
-
Call Handler
2 days ago
St. Asaph, United Kingdom Welsh Ambulance Service NHS Trust Full time**NHS 111 Wales, Call Handlers** **Permanent - Full time / Part time - shift work up to 37.5 hours per week.** Location: NHS 111 Wales. Welsh Ambulance Service NHS Trust Headquarters, Ty Elwy, St. Asaph. Salary Band 3. £21,730-23,177 pro rata plus shift enhancements for unsociable hours.
-
Call Handler
2 days ago
St. Asaph, United Kingdom Welsh Ambulance Service NHS Trust Full time**NHS 111 Wales, Call Handler** **Permanent - Full time / Part time - shift work up to 37.5 hours per week.** Location: NHS 111 Wales. Welsh Ambulance Service NHS Trust Headquarters, Ty Elwy, St. Asaph. Salary Band 3. £21,730-23,177 pro rata plus shift enhancements for unsociable hours. The ability to speak Welsh is desirable for this post; English...
-
Ems 999 Call Handler
1 week ago
St. Asaph, United Kingdom Welsh Ambulance NHS Trust Full timeYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac The Clinical Contact Centers are engaged on an exciting modernisation programme and if you feel you have the skills and enthusiasm to join our team and educated to a minimum of 5 grade C GCSEs we would...
-
999 Call Handler
2 days ago
Saint Asaph, United Kingdom Adecco Full timeThe role: You would be based in the Force Control room based in St Asaph, and would be taking calls and non-emergency calls, as well as sending police officers to incidents across North Wales. You will be trained to ask initial questions to establish the risk/severity and if there are any lines of enquiry or investigation such as evidence, or forensic...
-
Complaints Handler
3 days ago
St Helens, United Kingdom Hays Construction and Property Full timeFull-time Complaints Handler role available with a leading Housing Association in Warrington. It's a 3-month temp contract (with extension potential), offering: £16.78/hr. Hybrid work (mostly remote after training, in the office every other Tuesday) You'll be the first point of contact for tenants, helping resolve property issues with empathy and...
-
Out of Hours Call Handler
4 days ago
St. Neots, United Kingdom Beaumont Healthcare Full time**Beaumont Healthcare are looking for an out of hours call handler to work in our busy office based in St Neots on weekends.** You are required to work every Saturday 16:00 - 21:30 and every other Sunday 6:30 - 16:00 with overtime available during the weekdays! You will be working alongside our friendly office team supporting both our service users and...
-
Custody Call Handler
2 days ago
St Helens, United Kingdom HCRG Care Group Full timeJob Introduction Are you looking for an interesting and challenging role? Do you thrive in a fast paced, team orientated environment? Do you value flexibility and recognition? If you do, then CRG Medical Services could be the perfect place for you. Located within Century House in St Helens Town Centre, just a stone’s throw from the local bus station,...
-
Telescopic Handler Operator
2 days ago
Lytham St. Annes, United Kingdom Zeus Personnel Limited Full timeOur well-established client is recruiting a **Telescopic Handler **to work on their construction site in **Lytham St Annes.** The role starts **Tuesday 30th August **and will be ongoing Duties Include: - Working alongside the clients operator's and the main site contractor. - Transporting materials across site As a Telescopic Handler Operator you will be...
-
Personal Lines Handler
1 week ago
Lytham St. Annes, United Kingdom The Ardonagh Group Full time**Personal Lines Handler - Lytham St Annes FY8 1TJ - ARD1026614** AIB Our **Personal Lines Handler **are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide...
-
Scheduling Administrator
2 days ago
St. Asaph, United Kingdom GreenThumb Full timeAre you looking for your next opportunity in an expanding business with a nationwide presence? If the answer is yes, we are a great company, with great people! So why not join us. **Title**: Scheduling Administrator **Location**: St Asaph, Denbighshire **Hours**: Full time - 37.5hrs per week; varying flexible shift pattern including...