Housing and Welfare Officer
1 week ago
Starting Point Recruitment are currently recruiting for a Housing And Welfare Officer for our client Walsall Council.
Role specific duties and accountabilities:
- To prevent and resolve homelessness wherever possible by providing advice, support and information to those with housing need.
- To work effectively and efficiently to assess risk and escalate issues of concern, minimise customer-waiting times, reduce the number of missed and unanswered telephone calls and to maximise the resolution of all customer enquiries at the first point of contact.
Main purpose of the job role:
- To have a excellent knowledge of Housing Act 1996 Part Vll, and the Homelessness Reduction Act 2017.
- Income maximisation/knowledge of welfare benefits.
- Experience in accepting and ending legal duties.
- Interviewing customers and providing tailored personal housing plans.
- Ideal - able to use - Civica (Abritas) HOM homeless database
- Ideal - able to blend work
About SPR
Not only are we great at recruitment, we’re also great at giving back: 100% of our profits each year are reinvested into the local region through charitable giving, enabling us to affect positive change in our community.
**Job Types**: Full-time, Temporary contract
**Salary**: £14.26 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
-
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