Community Support Service Administrator

1 day ago

Winchester, United Kingdom Brendoncare Foundation Full time

Summary:

- Community Support Service Administrator
- Winchester based
- Hybrid working
- Part time (25 hours)
- Care Charity
- £14,570 (£20,400 FTE pro rata)

Does working for a charity, making a real difference to people in the community sound interesting for you?
The Community Support Service at Brendoncare provides telephone support, online clubs, digital connection help and membership events. We are looking for an administrator to provide a first point of contact for enquiries about our Community Support Service and to support the CSS Manager in assigning members, monitoring the impact of the service, and working with the volunteers providing the support.

In this role, you can expect to:

- Support and administration of all aspects of Community Support Service
- Oversee the gathering of information to measure impact of service on wellbeing
- Ensure new members have completed their membership form and direct debit instruction before issuing membership cards
- Manage waiting lists based on priority of needs and alert CSS Manager to any safeguarding concerns. Allocate members to volunteer callers.
- Record incidents, compliments, complaints and any other feedback in a timely manner when reported and alert relevant staff members
- Log contacts, and support home-based volunteers to report contacts made with members
- Support referrals to other more appropriate services if applicable, both internally and externally
- Use Zoom to support online meetings.
- Under the direction of the CSS Manager, book meetings and events ensuring venue bookings, IT provision and refreshments are available
- Support new and existing staff to become familiar with the service database and other procedures to ensure accurate recording and reporting
- Support office-based volunteers to undertake administration tasks
- Regularly review service quality standards in terms of administrative functions and identify ways to contribute to service quality improvement
- Ensure website content reflects current service information and developments
- Manage post making sure it gets distributed quickly to relevant staff member
- Ensure copies of service insurance, risk assessments and any other official documentation is held and stored with within regulatory and procedural guidelines
- Maintain efficient and clear filing systems within the Clubs and Community service
- Ensure all communication preferences are in place for members and there is clear implementation of GDPR policy and practice
- Provide support for other Clubs and Community Administrators when they are away from the office.

Please be aware that The Brendoncare Foundation is currently undergoing a benefits review.

**Job Types**: Full-time, Part-time

**Salary**: £14,570.00-£20,400.00 per year

Schedule:

- Monday to Friday

  • Support Services Administrator

    6 days ago

    Winchester, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 262671**Salary**: - £19,355**Job grade**: - Administrative Assistant- Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the...

  • Support Services Administrator

    1 week ago

    Winchester, United Kingdom Ministry of Justice Full time

    **Support Services Administrator - HMP Winchester - 54310**£17,855**Winchester**: **Overview of the job**: This is an administrative job in an establishment. **Summary**: This is a non operational job with no line management responsibilities. **Responsibilities, Activities and Duties**: The job holder will be required to carry out the following...

  • Business Administrator

    2 weeks ago

    Winchester, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 234321**Salary**: - £19,781 - £21,963**Grade**: - Administrative Officer**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of posts**: - 1Contents Location About the job **Benefits**: Things you...

  • Administrative Support

    3 days ago

    Winchester, Hampshire, United Kingdom Pearson Full time

    Programme Administrator – AGC (37.5 hours per week)Location: Worthy DownSalary: £26,699Role ProfileTo Provide administrative support in the coordination and administration of Pearson TQ Apprenticeship programmes.Core Tasks and Responsibilities Support in the preparation of documentation relating to Apprenticeship learners Assist with and/or conduct...

  • Support Administrator

    2 weeks ago

    Winchester, United Kingdom Tate Full time

    Support Administrator Winchester £22/23k These new roles in central Winchester will be part of a central support team providing comprehensive administration support for the Administration department. These role are working 35 hours week Monday to Friday and currently the teams work one week inthe office and one week remotely. One permanent opportunity and...

  • Support Administrator

    4 days ago

    Winchester, United Kingdom Tate Full time

    **Central Support Administrator** Winchester £22,000 This new role in central Winchester will be part of a central support team providing comprehensive administration support for the Administration department. You will have at least a year of experience working within a busy office environment. This role isworking 35 hours week Monday to Friday and...

  • Community Services Support Coordinator

    4 weeks ago

    Winchester, Hampshire, United Kingdom 2wish Cymru Full time

    Counselling Support and Outreach Coordinator - Wessex Reports to: Therapies Assessor and Service Manager Location: Remote with travel around Wessex Hours: Full-Time, 37.5 hours per week 2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support...

  • Customer Service Administrator

    1 day ago

    Winchester, United Kingdom Pertemps Basingstoke Full time

    Customer Service Administrator Responsibilities as a Customer Service Administrator - Carry out a variety of administration duties - Dealing with queries and questions - Processing orders - Arranging deliveries - Updating customers with order times - Providing excellent customer service **Requirements**: - Previous customer service or administration...

  • Community Transport Minibus Driver

    2 weeks ago

    Winchester, United Kingdom Community First Full time

    **Community Transport Minibus Driver** **Full time 37.5 hours per week** **Salary £12.51 per hour** **Based in Chandlers Ford/Eastleigh** **Would you like to join a local charity committed to making life better for everyone?** Community First is seeking to recruit a Community Transport Minibus Driver to deliver the Winchester Connect community...

  • Administration and Support Assistant

    2 weeks ago

    Winchester, United Kingdom Hampshire County Council Full time

    **Job Details**: **Job Reference**: HCC621213 **Salary Range**: £24,405 - £25,430 per annum **Work Location**: Elizabeth II Court, Winchester (Hybrid Working) **Hours per week**: 37 **Contract Type**: Permanent **Closing Date**: 11 June 2025 **The Role**: - As an Administration and Support Assistant, you’ll be an integral part of our supportive...