Customer Service/admin Assistant

5 days ago


Leicester, United Kingdom Bespoke Trade Kitchens Full time

**We're Hiring: Customer Service / Admin Assistant**
Based between our Oadby & Anstey Offices
Full-Time | 42.5 Hours per Week (including 2 Saturdays a Month)
Pay Dependent on Experience

Chris Collett Plumbing & Heating are on the lookout for a friendly, organised, and customer-focused **Customer Service / Admin Assistant** to join our growing team.

**What You’ll Be Doing**:
Answering incoming customer calls and understanding their needs
Booking in engineers and coordinating appointments
Keeping customers informed throughout their job journey
Updating job cards and engineers' notes
Highlighting any additional work required for quoting
Sending out reminders for service and safety certification renewals
Providing all-round genuine care and support to our customers

**What We’re Looking For**:
A positive, caring attitude with a real focus on customer satisfaction Excellent communication and organisation skills
Confident using computers and updating job management systems
A flexible team player who can work across both our Oadby and Anstey offices (a few days per week at each)

If you're someone who takes pride in their work, loves helping people, and enjoys being part of a supportive, family-run business - we’d love to hear from you

**Job Types**: Full-time, Permanent

Pay: £24,420.00-£41,685.99 per year

Additional pay:

- Bonus scheme
- Performance bonus

**Benefits**:

- Company pension
- On-site parking

**Language**:

- English (preferred)

Work Location: In person

Expected start date: 01/09/2025



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