Marketing & Communications Officer

Summary Our careers are as varied as the places we care for and that’s why we look for people from all backgrounds, with a variety of skills and abilities to help us maintain our places ‘forever for everyone’. As our Marketing & Communications Officer,you will be responsible for marketing these special places imaginatively and effectively. What it's like to work here Croome is a 730 acre estate, designed for the 6th Earl of Coventry in the C18th by the celebrated Lancelot ‘Capability’ Brown, who designed not only the landscape but Croome Court and other buildings too. We have landscape gardens, woodland and parklandas well as a mile and ¾ long ornamental river to care for. At Croome we ask our visitors to ‘expect the unexpected’, presenting the house and park in a new and exciting way.

You’ll report to the Visitor Operations and Experience Manager and be part of the Visitor Experience team. You’ll also be part of a wider network of other people in similar roles at other properties and will be able to learn from regional and national consultants.

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What you'll be doing Day to day, you’ll manage and help develop our annual marketing plan to help achieve our ambitious targets, helping us to reach out to new audiences. This will include defining advertising activities and creating promotional materials and updates (acrossall media platforms, including social media), writing and distributing press releases and representing us on location filming and broadcast media when you need to.

You‘ll work with all departments across the property, discovering what they do in their roles and telling our supporters about our conservation, creative and participative work, developing our local audience base through communicating the stories of SouthWorcestershire. We have many links with key stakeholders at our places, such as the Croome Estate Trust, the Walled Garden, the V&A and the Elgar Foundation so you’ll ensure we link up with them too.

We're looking for someone who can help us reach larger and more diverse audiences for our places and our digital content. You'll work as part of a team to make sure that we're sharing the best stories we can. Spreading the word about places to visit in thegreat outdoors, and raising awareness of our conservation work is key to what we're about.

**Please also read the full role profile, attached to this advert.**

Who we're looking for To deliver this role successfully, you'll need to have;
- A good understanding of marketing techniques, including websites as well as digital and social media
- Excellent written and verbal communication skills
- Excellent digital and social media skills
- Strong customer service skills
- Advanced IT Skills (including Microsoft Office)
- Problem solving skills, and ability to work on own initiative
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you - and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.