Technical Support Administrator

**Description** **Technical Support Administrator** **Contract Type: 12 month FTC** **Location: Leicester Hybrid** **£26802-£31532 DOE** **About the role** To provide essential Technical administrative support for the relevant Team activity. In particular to efficiently co-ordinate and administer key activities such as people management supporting activities, facilities, Innovation/Change & asset data/healthinformation **Key Accountabilities** - Input of data into spreadsheets, databases, and other business systems. - Coordinate Compliance measures - Raising purchase orders & approving invoices. - Customer Liaison/Appointments - Complaints & Enquiries handling/Progression/resolution - Project Tracking & Closure - ROTA amendments - Coordination and management of operational site utility metering accounts - Co-ordination & management of departmental test equipment calibration - Ensure all data is captured accurately and handled/stored to comply with Cadent Policies and Procedures - Contribute towards the Future Energy journey for Energy Operations - Ensure all activities are compliant with Cyber policy & procedure **About You** Practical Experience - Works well under pressure in a demanding environment - Works well within a team - Knowledge of financial accounts and budgets - Has the ability to manage own workload - Well organised, able to manage pressure and multitask; delivering high quality work in a timely manner. - Manage and prioritise competing priorities to schedule, organise and manage administration related to business activities. - Ability to liaise with multiple stakeholders and manage expectations (across the business with managers and employees at different levels). - A completer / finisher with a questioning approach and a keen eye for detail and high quality. - Ability to present and communicate information in a clear, confident, and professional manner without error. - Ability to confidently challenge current ways of working and articulate possible solutions. - A competent operator of standard Microsoft Office and SharePoint Products. - Demonstrates Cadent core values. - Demonstrates a safety mind-set and continuous improvement mind-set. - Great team working. - Strong planning & organising skills. - High levels of customer service. **What’s In It For You** Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer: - Ample opportunity for progression within the business - Mentoring and guidance opportunities **Benefits** We offer a host of benefits to suit your lifestyle and support your well-being. These include: - Annual bonus - Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%) - 25 days holiday, plus statutory days, and an option to buy more - Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development - Strong focus on supporting you as an individual including: o - hybrid working o - flexible working o - strong commitments to ED&I o - generous family provision policies - Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more - My Offers membership card - offering discounts and savings from hundreds of retailers - 2 paid volunteering days per year - Free gym access at the Ansty office, as well as a ‘Gympass’ scheme providing free or heavily subsidised local gym memberships We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexiblestart/finish times, or compressed hours, and we will be more than happy to explore what’s possible for the role. **About Us** At Cadent we’re excited to be part of the future of UK energyWe’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.